Brooklyn Medical Secretary: EPIC Scheduling

NYU Langone; New York (NY); On-site; USD 63,000 - 77,000; Full time

Job summary

NYU Langone Health, Brooklyn Multispecialty Surgery, seeks a Medical Secretary (FGP) to support daily practice operations. The role coordinates appointments, handles patient calls, and maintains efficient schedules in EPIC, ensuring timely responses and accurate documentation.

Responsibilities include obtaining pre-authorizations, managing communications with patients and providers, and assisting with non-clinical duties.

Qualifications

• High School diploma required.
• One year of prior physician practice experience preferred.
• Knowledge of medical terminology beneficial.
• Excellent organizational and written/oral communication skills required.
• Proficiency in Microsoft Office and EPIC preferred.

Responsibilities

• Schedules patient visits and procedures in the EPIC system.
• Handles patient calls, messages, and coordination with providers.
• Maintains provider calendars and sends calendar invites.
• Obtains authorizations for services when needed.
• Responds to patient questions with clear, timely information.
• Releases medical records per HIPAA and ROI procedures.
• Manages faxes, mail, and routine correspondence.
• Promotes patient access tools and signs up patients for MyChart.

Skills

Communication

Organization

Attention to detail

Teamwork

Microsoft Office

Education

High School Diploma

Tools

EPIC EHR

Microsoft Office

Job description

NYU Langone Health, Brooklyn Multispecialty Surgery, seeks a Medical Secretary (FGP) to support daily practice operations. The role coordinates appointments, handles patient calls, and maintains efficient schedules in EPIC, ensuring timely responses and accurate documentation.

Responsibilities include obtaining pre-authorizations, managing communications with patients and providers, and assisting with non-clinical duties.