Brokerage Support Specialist | Client Care & FinTech

Kellton Tech; Columbus (OH); On-site; USD 35,568 - 43,472; Full time

Job summary

Kellton Tech is seeking Customer Support Service Professionals in Columbus, Ohio. This contract position involves handling incoming inquiries on Brokerage accounts with a focus on accuracy and efficiency.

The ideal candidates will be career-driven and committed to providing world-class service in a fast-paced financial environment. A college degree and previous contact center experience are preferred.

Qualifications

• College degree or equivalent experience preferred.
• Previous contact center experience is an asset.
• Ability to handle multiple inquiries accurately.

Responsibilities

• Handle incoming phone calls regarding service inquiries.
• Respond accurately and efficiently to customer requests.
• Meet department performance metrics consistently.

Skills

High degree of accuracy

Multi-tasking

Team-oriented

Education

College Degree

Job description

Kellton Tech is seeking Customer Support Service Professionals in Columbus, Ohio. This contract position involves handling incoming inquiries on Brokerage accounts with a focus on accuracy and efficiency.

The ideal candidates will be career-driven and committed to providing world-class service in a fast-paced financial environment. A college degree and previous contact center experience are preferred.