Brokerage Fraud Strategy & Operations Manager

1611 Ally Bank; United States; Hybrid; USD 110.000 - 180.000; Vollzeit

Zusammenfassung

Ally Financial is seeking a Manager, Invest Fraud Strategy & Operations in the United States to lead the brokerage fraud program and orchestrate investigative operations. You will guide policy development, cross-team collaboration, and risk-based controls while driving continuous improvement in customer protection and fraud outcomes.

This role combines strategic influence with hands-on leadership over incident investigation, regulatory reporting, and fraud strategy evolution, aligning with

Qualifikationen

• 7+ years of experience in brokerage operations, fraud operations, investigations, risk management, or related financial services.
• Experience with regulatory reporting and awareness of FINRA/BSA requirements is a plus.
• Strong leadership and ability to drive operational performance in a regulated environment.

Aufgaben

• Lead Invest Fraud operations and provide SME insights to evolve fraud controls and policy.
• Oversee day-to-day investigations of fraud events across brokerage.
• Partner with Fraud, Risk, Compliance, Legal, Operations, Product, and Brokerage teams to shape strategy.

Kenntnisse

Brokerage ops

Fraud ops

Investigations

Leadership

Risk management

Ausbildung

High school diploma or GED

Tools

Excel

PowerPoint

Word

Jobbeschreibung

Ally Financial is seeking a Manager, Invest Fraud Strategy & Operations in the United States to lead the brokerage fraud program and orchestrate investigative operations. You will guide policy development, cross-team collaboration, and risk-based controls while driving continuous improvement in customer protection and fraud outcomes.

This role combines strategic influence with hands-on leadership over incident investigation, regulatory reporting, and fraud strategy evolution, aligning with