Brokerage Coordinator

Cushman & Wakefield; Orlando (FL); On-site; USD 39,000 - 44,000; Full time

Job summary

Cushman & Wakefield in Orlando, FL seeks a Brokerage Coordinator to provide local brokerage and office support for commercial services. You will assist with administrative tasks, marketing and business development support, and ensure CRM updates and pipeline accuracy in collaboration with the Operations Manager and fee-earners.

The role emphasizes efficient office operations, expense tracking, document handling and production of reports, proposals and materials, with a focus on accuracy and

Qualifications

• College degree preferred.
• 3-5 years of administrative support experience.
• Microsoft Office proficiency including Excel, Outlook, PowerPoint, Word.
• Knowledge of InDesign preferred.
• Ability to plan, organize and manage processes.
• Ability to communicate effectively with all levels of staff and management.

Responsibilities

• Provide administrative support duties for the office and fee-earners.
• Support mail room operations and staff when needed (mail sorting, postage, fax and copy machines).
• Assist with CRM updates and pipeline management.
• Assist in creation/editing of presentation materials using standard marketing templates.
• Produce and distribute reports, proposals and other materials for clients.
• Coordinate catering, venues and other event planning activities as needed.

Skills

Office administration

CRM proficiency

Marketing support

Meetings scheduling

Education

College degree preferred

Tools

Microsoft Office Suite

Excel

Outlook

PowerPoint

Word

Indesign

Job description

Job TitleBrokerage CoordinatorJob Description SummaryResponsible for providing local Brokerage and Office support for commercial services within a specified market. This role will help to ensure that administrative and operational functions are provided to a local office in an efficient and effective manner. They will work closely with the Operations Manager and fee-earners within the market to provide support and implement strategic initiatives. Many of the duties are administrative in nature with a focus on marketing / business development support.Job DescriptionEssential functions and responsibilitiesCreatively solve problems to ensure the market’s offices operate in an efficient and effective mannerProvide administrative support duties for the office and fee-earners.Support mail room operations and staff when needed (i.e., mail sorting, postage machine, fax and copy machines)Support office technology implementations, upgrades, support, facilities, telecommunications, emergency preparedness and business continuity planningEnsure corporate standards and internal company processes and systems are leveragedAct as a role model for the office staffPipeline Management, Revenue Reporting and ForecastingHelp promote culture of compliance within office for fee-earners to routinely update CRM systemCommunicate and enforce guidelines on updating CRM system within officeWork with Operations Manager to follow up with fee-earners to update pipeline informationTrack Listings and Deal-Related ExpensesEnter and update opportunity information in CRM system according to prescribed guidelinesCheck for any conflicts/duplicates in opportunity ownership and escalate to fee-earnerMaintain tracking of expenses related to deals, using Commissions Accounting and CRM SystemsAssist in updating CRM Upon closing of dealsCollect necessary documentation and deliver to Commissions AccountingEnter deal management calculations into CRM upon closing of dealsAll other aspects of the deal process.Support Sales, Transactions and MarketingAssist in the Creation and/or editing of presentation materials including flyers, leasing proposals, eblasts and invitations using standard marketing approved templates.Assist in the production and distribution of reports, proposals and other materialsResponsible for client / contact mailing campaignsCreation and execution of tour books and other deliverablesUpdate and maintain client databaseTracking outstanding invoicesEnter Expense ReportsCollect expense reimbursement documents, such as receipts, and other information from fee-earners and submit for processing.Attribute expenses to specific deals or other codes and track against deal budgetOther Administrative DutiesManage purchasing and maintenance of office supplies.Ordering through Workday, procurement, or outside vendorProcess vendor paymentWork with Operations Manager on business continuity issues such as emergency plansPerform more administrative duties such as booking travel, answering phones, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, run copy room or copier.Assist with other aspects of meetings and managing calendars for a fee-earners and/or other departmentMaintain confidential department records and office files in accordance to internal company proceduresCoordinate catering, venue selection, invitations, and other event planning activities as neededAny other administrative or kitchen duties as needed.MetricsRole will be evaluated on the following:Management of costs to budgetPositive attitudeProfessionalismEfficiency and dependabilityOrganizationCustomer service and people skillsDesk and phone coverageTimeliness and responsiveness to requests and conflict resolutionAbility to work well with Senior LeadershipAbility to set priorities, meet deadlines and multitaskBACKGROUND AND EXPERIENCEDemonstrated experience should include:College degree preferred3-5 years of administrative support experienceHR administrative, accounting or marketing skills preferredadditional eligibility qualificationsBasic/Intermediate/Advanced Microsoft Office Suite skills, including Excel, Outlook, PowerPoint, WordKnowledge of Indesign preferredAbility to plan, organize and manage processesAbility to deal and communicate effectively with all levels of staff and managementWORK ENVIRONMENTThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to communicate with others and exchange accurate information; operate a computer and other office productivity machinery; move about the workplace; remain in a stationary position for 50% of the time; and extend hands and arms in any direction.aap/eeo statementC&W provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, C&W takes affirmative action to ensure that applicants are employed and employees during employment are treated without regard to any of these characteristics. Discrimination of any type will not be tolerated.other dutiesThis job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.The company will not pay less than minimum wage for this role.The compensation for the position is: $27.38 - $32.21Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.INCO: “Cushman & Wakefield”