Brokerage Client Service Associate - Financial Support

Truist Wealth; Wheeling (WV); On-site; USD 50,000 - 70,000; Full time

Job summary

Truist Wealth in Wheeling, WV seeks a detailed-minded support professional to assist Financial Advisors with client servicing, planning, and trades in an in-office role. You will manage schedules, process orders, and help prepare client materials, ensuring accuracy and compliance.

The role requires strong communication, time management, and proficiency with Microsoft Office, along with FINRA licensing expectations to be obtained within 12 months.

Qualifications

• Bachelor's degree or equivalent experience and related training.
• Experience in the securities industry and/or a sales assistant role.
• Knowledge of securities markets and brokerage accounts.
• Knowledge of features and attributes of annuity products.
• FINRA SIE, Series 7 and Series 66 licenses (must be obtained within 365 days).
• Exceptional telephone skills and ability to interact with clients of all experience levels regarding securities transactions.

Responsibilities

• Assist Financial Advisors in servicing clients, preparing financial plans, and completing client trades.
• Receive and place orders; respond to market information queries and order features.
• Process corporate actions requiring a license when warranted.
• Schedule and confirm client appointments; enter data in Salesforce; prepare meetings and client correspondence.
• Manage the Financial Advisor's calendar to maximize productivity and minimize travel time.
• Identify sales opportunities and leverage product knowledge to engage potential clients.
• Provide operational guidance on systems navigation and document fulfillment.

Skills

Securities knowledge

Telephone skills

Time management

Client communication

Office software

Education

Bachelor's degree or equivalent experience

FINRA SIE, Series 7 and 66 licenses

Job description

Truist Wealth in Wheeling, WV seeks a detailed-minded support professional to assist Financial Advisors with client servicing, planning, and trades in an in-office role. You will manage schedules, process orders, and help prepare client materials, ensuring accuracy and compliance.

The role requires strong communication, time management, and proficiency with Microsoft Office, along with FINRA licensing expectations to be obtained within 12 months.