Broker Relationship Manager

Choosegreaterpeoria; Kentucky; Remote; USD 70,000 - 96,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the well-being of the Medicare population. As a Broker Relationship Manager, you will play a pivotal role in driving sales growth and operational success. This position involves managing partnerships, leading training initiatives, and developing market strategies to ensure a consistent and high-quality experience for brokers. With a commitment to diversity and inclusion, this role welcomes candidates with multilingual capabilities. If you are passionate about making a positive impact and thrive in a dynamic environment, this opportunity is for you.

Benefits

Medical Benefits

Dental Benefits

Vision Benefits

401(k) Retirement Plan

Paid Time Off

Life Insurance

Short-term Disability

Long-term Disability

Parental Leave

Volunteer Time Off

Qualifications

• 5+ years of experience in the Medicare industry with a focus on management.
• Must possess an active KY resident Health insurance license.
• Bilingual skills in English and another language preferred.

Responsibilities

• Manage resources to achieve sales growth and operational goals.
• Develop local market engagement and sales strategies.
• Host training opportunities for Broker Partners.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Presentation Skills

Leadership Skills

Self-motivation

Technology Savvy

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Become a part of our caring community and help us put health first

Are you passionate about contributing to the well-being of the Medicare population? Would you like to play an integral and strategic part in the overall success of a team? If so, the Broker Relationship Manager (BRM) is responsible for managing all available resources to help achieve sales growth, improve results and drive operational goals within the assigned market while also helping to coordinate on a national level. You will maintain and support all Partner Broker field sales within the market (Individual Agents, Agencies, and Partners). In this role, you will also develop local market engagement and sales strategy in coordination with the Market Director, local market offices, Broker Relationship Executives and Account Executives, including all sales support. Humana has an inclusive and diverse culture welcoming candidates with multilingual skill sets to service our consumers.

The BRM is responsible for hosting & coordinating (in cooperation with the local market team) all training opportunities for Broker Partners in the market, along with virtual/remote webinars etc. You will also work closely with Broker Relationship Executives and other BRM’s to support national and regional Partners to ensure there is a consistent Broker experience throughout all markets.

What we are looking for in our next hire:

• Strong organizational, interpersonal, communication and presentation skills

• Ability to lead and train a team of sales associates, utilize technology tools and build relationships with communities and medical providers

• High level of self-motivation and the ability to accomplish goals independently

• Technology savvy laptop computers, cell phones and the ability to navigate mobile apps.

Use your skills to make an impact

Required Qualifications

• You must possess an active KY resident Health insurance license OR willing AND able to obtain one within 90 days of hire.
• 5+ years of experience in the Medicare industry with a focus on management OR leadership (formal or informal).
• Strong organizational, interpersonal, communication and presentation skills
• Ability to lead and train a team of sales associates, utilize technology tools and build and maintain relationships with communities and medical providers.
• High level of self-motivation and the ability to accomplish goals independently
• Prior sales experience in the health solutions industry
• Prior experience with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook and Power Point
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• This position requires approximately 50% or more travel with some overnight stays
• This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position.
• Must reside in or be willing to relocate to LOUISVILLE, KENTUCKY

Preferred Qualifications

• Bachelor's Degree
• Bilingual with the ability to speak, read and write in both English and an additional language (Chinese, Korean, OR Spanish) without limitations or assistance.

Additional Information

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Satellite, cellular and microwave connection can be used only if approved by leadership

Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.

Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.

Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first-round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone, and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions to add the information into the application at Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$70,000 - $95,500 per yearThis job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.