CEOT Relationship Manager

Cancer Treatment Centers of America; United States; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Relationship Manager to join its Community Engagement & Outreach Team. This pivotal role focuses on business development and managing relationships to enhance patient acquisition. The ideal candidate will excel in using Salesforce CRM and possess strong skills in planning, sales, and public speaking. With a commitment to making a difference in the lives of those affected by cancer and diabetes, this position offers the chance to contribute to a meaningful mission while working in a collaborative environment. If you are a strategically minded professional with a passion for relationship building, this opportunity is perfect for you.

Qualifications

• 7-10 years of extensive relationship management and sales experience recommended.
• Highly self-motivated with a demonstrated history of high performance.

Responsibilities

• Responsible for business development and relationship management.
• Proactive outreach to current, prior, and potential patients and caregivers.

Skills

Salesforce CRM

Relationship Management

Public Speaking

Analytical Skills

Customer Service

Education

Bachelor's Degree

Graduate Degree

Job description

CEOT Relationship Manager

About City of Hope

City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, it has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and a leading research center for diabetes and other life-threatening illnesses. Its research has led to numerous breakthrough medicines, including human synthetic insulin and monoclonal antibodies. With a National Cancer Institute-designated comprehensive cancer center ranked in the top 5 in the nation, City of Hope integrates cancer care, research, academics, training, and philanthropy. Its expanding system includes the Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, and treatment centers in Atlanta, Chicago, and Phoenix.

Job Summary

The Relationship Manager, part of the Community Engagement & Outreach Team (CEOT), is responsible for business development and relationship management. This involves proactive outreach to current, prior, and potential patients, caregivers, members of CFCN/CF/OJOH, and others to develop, deepen, and maintain relationships, as well as prospective patient referral sources. The role also includes developing and maintaining new B2B and B2C contacts and centers of influence through face-to-face interactions, events, and employer-driven initiatives. The ideal candidate possesses excellent knowledge of Salesforce CRM and Intake functions, capable of managing end-to-end processes such as Advocate, Facilitator, Relationship Manager, NPES, and TTT.

The candidate should be a seasoned, strategically minded relationship manager with skills in planning, sales, organization, presentation, customer service, public speaking, and deep relational abilities.

The primary measure of success for this role is the growth in new patient acquisition.

Job Qualifications

• Bachelor’s degree required; graduate degree preferred.

• 7-10 years of extensive relationship management and sales experience recommended.

• Highly self-motivated with a demonstrated history of high performance.

• Strong judgment and decision-making skills.

• Research and analytical skills.

Equal Opportunity Employer

City of Hope is an equal opportunity employer.

Benefits: To learn more about our comprehensive benefits, click here.

Compensation: City of Hope employees' pay is based on work experience, qualifications, and work location.