Broker Relationship Manager

Humana; United States; Remote; USD 70,000 - 96,000; Full time

Job summary

Join a forward-thinking organization dedicated to health and wellness as a Broker Relationship Manager. In this dynamic role, you will cultivate and maintain relationships with small and medium-sized accounts, focusing on personal sales targets while troubleshooting customer issues. Your expertise will guide the development of sales presentations and proposals, contributing to the growth of the organization. With a commitment to improving consumer experiences, this position offers the opportunity to make a meaningful impact in the health solutions industry. If you're passionate about sales and relationship management, this role is an exciting opportunity to thrive in a supportive and innovative environment.

Benefits

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off

Short-term disability

Long-term disability

Life insurance

Paid parental leave

Volunteer time off

Qualifications

• Must possess an active FL resident Health insurance license or obtain one within 90 days.
• 5+ years of experience in the Medicare industry with management focus.
• Strong skills in organization, communication, and leading teams.

Responsibilities

• Develop and maintain relationships with small and medium-sized accounts.
• Prepare sales presentations, contracts, and proposals for review.
• Maximize revenues through reseller partners in assigned channels.

Skills

Health insurance license

Sales experience

Organizational skills

Interpersonal skills

Communication skills

Presentation skills

Team leadership

Self-motivation

Bilingual (English and another language)

Education

Bachelor's Degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Mobile apps

Job description

Become a part of our caring community and help us put health first
The Broker Relationship Manager develops and maintains relationships with small and medium-sized accounts. The Broker Relationship Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Broker Relationship Manager focuses on personal sales targets and troubleshoots specific customer problems. Meets targets through cultivation of new client relationships and development of productive relationships with existing clients. Prepares sales presentations, contracts, and proposals subject to review by supervisor. May participate in special projects/programs as assigned, such as training or communication sessions within or outside of the company. Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets. Locates, evaluates, and recruits potential channel partners, including systems integrators, value-added resellers (VARs), distributors, dealers, or retailers. Supports partners throughout the sales process in all sales-oriented activities, including marketing, advertising, sales promotions, and training to achieve revenue targets. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• You must possess an active FL resident Health insurance license OR willing AND able to obtain one within 90 days of hire.
• 5+ years of experience in the Medicare industry with a focus on management OR leadership (formal or informal).
• Strong organizational, interpersonal, communication and presentation skills.
• Ability to lead and train a team of sales associates, utilize technology tools and build and maintain relationships with communities and medical providers.
• High level of self-motivation and the ability to accomplish goals independently.
• Prior sales experience in the health solutions industry.
• Prior experience with laptop computers, cell phones and the ability to navigate mobile apps. This also includes knowledge of Microsoft Word, Excel, Outlook and Power Point.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
• This position requires approximately 50% or more travel with some overnight stays.
• This role is part of Humana's Driver safety program and requires an individual to have a clear and valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits. We will also run a Motor Vehicle Report for this position.
• Applicants must be located in one of the following counties IN GULF COAST FLORIDA: CHARLOTTE, COLLIER, DESOTO, OR LEE

Preferred Qualifications

• Bachelor's Degree.
• Bilingual with the ability to speak, read and write in both English and an additional language (Chinese, Korean, OR Spanish) without limitations or assistance.

Additional Information

• To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
  
  At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
• As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule. If you are selected for a first-round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone, and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert: Humana values personal identity protection. Please be aware that applicants selected for leader review may be asked to provide a social security number, if it is not already on file. When required, an email will be sent from [e-mail] with instructions to add the information into the application at Humana’s secure website.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $70,000 - $95,500 per year. This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.