Broker Channel Growth Manager

Alignment Health; Maricopa (AZ); On-site; USD 49,000 - 74,000; Full time

Job summary

Alignment Health in Maricopa County, Arizona, is seeking a Broker Account Manager to drive sales growth in the broker channel and report to the Vice President of Sales. You will oversee broker activities, training, and enrollment support to maximize partnerships with Medical Groups/IPAs.

Responsibilities include managing provider relationships, coordinating agent trainings, ensuring CMS enrollment processes are followed, and maintaining compliance through audits and ride-alongs.

Qualifications

• Minimum of 2 years of general sales / marketing strategy experience.
• Medicare knowledge and/or health insurance background preferred.
• Must have reliable means of transportation to attend sales activities and appointments.
• Excellent public speaking and presentation skills.
• Strong knowledge and understanding of the CMS Marketing Guidelines.
• Ability to lead, teach and collaborate with others.

Responsibilities

• Increases sales and meet or exceed sales expectations through existing active relationships.
• Builds new selling relationships in existing markets and expansion markets to grow the broker sales channel.
• Manages provider relationships and assign agents to partner with Medical Groups/IPA’s for growth.
• Oversees agent sales and product training including webinars for new agents, lock-in refresher trainings, and Open Enrollment recertification training.
• Assists with broker support channels including customer service calls and email inquiries.
• Oversees interactions with external agents including commissions, discrepancies, enrollment kit fulfillment, certification and contracting/appointment requirements.
• Ensures CMS compliance with all sales, enrollment processes and events.
• Oversees compliance at all times to include secret shopping and ride-alongs
• Provides fair and objective documentation on corrective action plans and/or performance appraisals as directed by company policies and procedures.
• Provides effective and objective communication to keep managing relationships apprised of any updates and/or changes within department, CMS guidelines, company policies and procedures while keeping strong morale intact.
• Attends all mandatory management administrative, educational and/or training courses.
• Other duties as assigned

Skills

Negotiation

Sales strategy

Communication

Relationship management

Public speaking

Leadership

Education

High School Diploma or GED

Bachelor's degree or 4 years additional experience

Job description

Alignment Health in Maricopa County, Arizona, is seeking a Broker Account Manager to drive sales growth in the broker channel and report to the Vice President of Sales. You will oversee broker activities, training, and enrollment support to maximize partnerships with Medical Groups/IPAs.

Responsibilities include managing provider relationships, coordinating agent trainings, ensuring CMS enrollment processes are followed, and maintaining compliance through audits and ride-alongs.