BROADWAY IN CHICAGO FRONT OF HOUSE USHERS

Broadway In Chicago; Chicago (IL); Presencial; USD 20 000 - 29 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Paid time off accrual

Resumo da oferta

Broadway In Chicago is seeking enthusiastic, customer-focused ushers to join our Front of House team at downtown venues. This part-time position emphasizes welcoming guests, guiding to seats, scanning tickets, and assisting with accessibility and safety during performances.

Availability is required for evenings, weekends, holidays, and Thanksgiving through year-end. Starting pay is $18.00 per hour, with a benefit of paid time off accrual based on hours worked.

Qualificações

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Able to stand for up to four hours.
• Able to ascend/descend stairs repeatedly.
• Flexible availability including evenings, weekends, and holidays.

Responsabilidades

• Welcome patrons and direct them to their seats.
• Distribute programs and assist guests as needed.
• Scan tickets and answer basic questions.
• Complete pre-show preparations to ready the theatre.
• Remain at assigned post during performances.
• Provide exceptional customer service while maintaining safety.

Conhecimentos

Communication skills

Customer service experience

Stamina

Teamwork

Flexibility

Descrição da oferta de emprego

Broadway In Chicago seeks Part-Time Ushers

Broadway In Chicago is seeking enthusiastic, customer-focused individuals to join our Front of House team as part-time Ushers at our downtown theatrical venues.

Ushers play an essential role in creating an outstanding guest experience by welcoming patrons, scanning tickets, assisting guests to their seats, answering questions, maintaining a safe environment, and providing exceptional customer service before, during, and after performances. Ushers also assist with accessibility services, crowd management, and emergency procedures as needed.

This is a part-time position that requires a flexible work schedule, including evenings, weekends, Wednesday afternoons, and holidays.

We are currently hiring in preparation for our busy holiday season. Successful candidates must be available to work from Thanksgiving week through the end of the calendar year, as this is our busiest performance period. Following the holiday season, employees who successfully complete this initial period will transition into the regular scheduling rotation based on operational needs and employee availability.

Responsibilities Include, But Are Not Limited To

• Welcome patrons and politely direct them to their seats.
• Distribute programs and provide general assistance to guests.
• Scan tickets and assist with basic ticketing questions and troubleshooting.
• Complete pre-show preparations to ensure the theatre is ready for patrons.
• Remain at assigned post throughout the performance.
• Provide outstanding customer service while helping to maintain a safe, organized, and welcoming environment.

Basic Qualifications

• Previous customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to stand for up to four hours without sitting.
• Ability to frequently ascend and descend stairs throughout a shift.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Flexible availability, including evenings, weekends, Wednesday afternoons, and holidays.

The starting pay for this position is $18.00 per hour.

Benefits Include –

• 1 hour of pay in lieu of paid time off for every 40 hours worked, up to 40 hours in a 12-month period.

Interviews begin the week of Aug 17th, Orientation the week of Sep 21st, Training Shifts the week of Sep 28th through Nov 1st.

Broadway In Chicago is an equal opportunity employer and is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. The organization strives to ensure a welcoming work environment where everyone belongs and is valued, encouraged & respected for their unique contributions.