Broadcast IT Support Technician - Desktop, Server & Network

fox com; Milwaukee (WI); On-site; USD 67,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Fox Corporation’s Milwaukee station Fox 6 WITI seeks an experienced IT Support Technician to deliver day-to-day technical support for desktop PCs, servers, networks, and applications in line with FOX Technology standards. You will work with broadcast teams and vendors to diagnose issues, implement fixes, and document procedures.

Ideal candidates have hands-on experience with Windows, Linux, macOS, and Microsoft Office, plus familiarity with virtualization, cloud, and security tools.

Qualifications

• Bachelor's Degree or related experience is required.
• Microsoft Windows and Linux server operating systems.
• DHCP and DNS.
• Microsoft Windows and Apple macOS operating systems, along with Microsoft Office applications.
• Network printing and multi-function devices.
• Diagnostic tools for on-prem, cloud, computer and network environments.
• Systems and components for servers, workstations, and laptop computers.
• Knowledgeable on collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom).
• Actively explore and adopt emerging technologies, including AI-driven tools, to enhance problem resolution and automate routine tasks.

Responsibilities

• Includes the installation, configuration, and ongoing usability of desktop and laptop computers, mobile devices, applications, and related technology within established FOX standards and guidelines.
• Support a user base of approximately 175 employees.
• Recommend and perform hardware and software upgrades on systems to ensure security, reliability, performance, and longevity.
• Ensure systems interconnect seamlessly with diverse systems.
• Deploy new or upgraded technologies as required.
• Maintain hardware/software inventory for all managed technologies.
• Support the station's virtual environment.
• Assist with maintaining the station's infrastructure.

Skills

Windows Server

Linux Server

DNS/DHCP

Microsoft Office

macOS

Networking basics

Diagnostics tools

Cloud knowledge

AI tools

Education

Bachelor's Degree or related experience

Tools

VMware

Nutanix

AWS Outpost

Veeam

OKTA

CrowdStrike

ServiceNow

Tanium

Job description

Fox Corporation’s Milwaukee station Fox 6 WITI seeks an experienced IT Support Technician to deliver day-to-day technical support for desktop PCs, servers, networks, and applications in line with FOX Technology standards. You will work with broadcast teams and vendors to diagnose issues, implement fixes, and document procedures.

Ideal candidates have hands-on experience with Windows, Linux, macOS, and Microsoft Office, plus familiarity with virtualization, cloud, and security tools.