Broadcast IT Specialist: Live News Tech Support

Nexstar Media Group Inc.; Chicago (IL); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company matching

Paid Time Off

Parental leave

Life Insurance

Job summary

Nexstar Media Group in Chicago is seeking an IT Specialist to join our Engineering team, supporting WGN-TV and NewsNation Chicago. The role reports to the Manager of Information Technology and provides critical support for newsrooms, production control rooms, sales, and creative services.

You'll work with Windows, macOS, and Linux, manage Office 365 and Adobe Creative Cloud, and help maintain high-performance broadcast systems in a live, deadline-driven environment.

Qualifications

• Degree in Information Technology or related field preferred; equivalent work experience will be considered.
• Solid background in IT systems, Active Directory, server administration, and networking.
• Relevant industry certifications (e.g., Microsoft, Cisco) are a plus.
• Strong communication and interpersonal skills, with a focus on customer support and satisfaction.
• Ability to prioritize tasks and work effectively under pressure in a live broadcast setting.
• Willingness to work flexible hours, including evenings, weekends, and holidays, in support of live news operations.
• Highly organized, detail-oriented, and able to troubleshoot critical systems with urgency and precision.

Responsibilities

• Install, maintain, and troubleshoot Windows, macOS, and Linux systems across News, Creative Services, and other departments.
• Provide expert support for Microsoft Office 365 applications and related plug-ins.
• Manage and maintain critical infrastructure, including national news production servers, content storage systems, playout servers, graphics, and editing systems.
• Install, configure, and resolve issues with Adobe Creative Cloud applications and plug-ins.
• Diagnose and repair desktop and laptop hardware, including drives, memory, and peripherals.
• Perform regular system backups and restorations, particularly for high-performance RAID-based broadcast systems.
• Configure and troubleshoot IP networks, including 10Gbps+ high-speed links and geographically distributed systems.
• Install and manage network routers and switches in collaboration with Corporate IT.
• Support both local and remote users in a mission-critical, 24/7 news environment.

Skills

Windows administration

macOS administration

Linux administration

Active Directory

IT support

Customer support

Education

Degree in Information Technology or related field

Tools

Office 365

Adobe Creative Cloud

Networking (routers/switches)

Job description

Nexstar Media Group in Chicago is seeking an IT Specialist to join our Engineering team, supporting WGN-TV and NewsNation Chicago. The role reports to the Manager of Information Technology and provides critical support for newsrooms, production control rooms, sales, and creative services.

You'll work with Windows, macOS, and Linux, manage Office 365 and Adobe Creative Cloud, and help maintain high-performance broadcast systems in a live, deadline-driven environment.