Broadcast IT Engineer - On-Air Tech & Support

Cox Media Group; Boston, Northern (MA, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Cox Media Group is seeking an experienced Broadcast IT Engineer to join our team in Boston. You will support both IT and broadcast infrastructure, ensuring reliable on-air performance and smooth daily operations.

The role involves onboarding staff, maintaining servers and networks, and collaborating with production, engineering, and IT teams. Flex hours and on-call support may be required to support live broadcasts and events.

Qualifications

• Associate degree or training in Broadcast Engineering, Electronics, Information Technology, or related field or equivalent work experience.
• Basic knowledge of computer systems, networking, and troubleshooting.
• Strong organizational and communication skills.
• Ability to lift and move broadcast or IT equipment.
• Willingness to work flexible hours, including evenings or weekends as needed.
• Comfortable working in studio, control room, and office environments.

Responsibilities

• Handle all aspects of Employee onboarding.
• Provide IT support for computers, servers, and software used by staff.
• Assist with network connectivity and IP-based systems used in production and broadcasting.
• Troubleshoot hardware and software issues and provide user support as needed.
• Help maintain data storage, backups, and system security practices.
• Design, configure and maintain IT and Broadcast Server Systems.
• Support setup, operation, and maintenance of television broadcast and production equipment.
• Assist with live broadcasts and recorded productions to ensure reliable on-air performance.
• Monitor equipment and systems to identify and resolve technical issues.
• Perform routine maintenance and assist with equipment upgrades.
• Help document technical processes and workflows.
• Work closely with production, engineering, and IT teams to support daily operations.
• Communicate technical issues clearly to non-technical staff.
• Coordinate with vendors and service providers when necessary.
• Participate in on-call or after-hours support as required for broadcasts.

Skills

Basic IT knowledge

Strong communication

Ability to lift equipment

Independence and teamwork

Education

Associates degree or equivalent in Broadcast/IT

Job description

Cox Media Group is seeking an experienced Broadcast IT Engineer to join our team in Boston. You will support both IT and broadcast infrastructure, ensuring reliable on-air performance and smooth daily operations.

The role involves onboarding staff, maintaining servers and networks, and collaborating with production, engineering, and IT teams. Flex hours and on-call support may be required to support live broadcasts and events.