Broadcast IT Engineer — On-Air Tech & Support Pro

Cox Media Group; Dedham (MA); On-site; USD 90,000 - 110,000; Full time

Job summary

Cox Media Group is seeking an experienced Broadcast IT Engineer to support both IT and broadcast operations in a dynamic TV production environment. The role involves installing, configuring, and maintaining IT and broadcast server systems, plus providing hands-on support during live broadcasts and recorded productions.

Ideal candidates have an associate degree or related training, basic networking knowledge, and the ability to work flexible hours including evenings or weekends.

Qualifications

• Associate degree or equivalent in Broadcast Engineering, Electronics, IT, or related field.
• Basic knowledge of computer systems, networking, and troubleshooting.
• Strong organizational and communication skills.
• Ability to lift and move broadcast or IT equipment.
• Willingness to work evenings or weekends as needed.
• Comfortable working in studio, control room, and office environments.

Responsibilities

• Handle onboarding and provide IT support for staff.
• Assist with network connectivity and IP-based systems used in production.
• Troubleshoot hardware and software issues and support users.
• Maintain data storage, backups, and system security.
• Design, configure and maintain IT and Broadcast Server Systems.
• Support setup, operation, and maintenance of television broadcast and production equipment.
• Assist with live broadcasts and recorded productions to ensure reliable on-air performance.
• Monitor equipment and systems to identify and resolve issues.
• Document technical processes and workflows.
• Collaborate with production, engineering, and IT teams.
• Communicate technical issues clearly to non-technical staff.
• Coordinate with vendors and service providers when necessary.
• Participate in on-call or after-hours support as required for broadcasts.

Skills

IT fundamentals

Networking basics

Technical communication

Education

Associate degree or related field

Tools

Broadcast equipment

Job description

Cox Media Group is seeking an experienced Broadcast IT Engineer to support both IT and broadcast operations in a dynamic TV production environment. The role involves installing, configuring, and maintaining IT and broadcast server systems, plus providing hands-on support during live broadcasts and recorded productions.

Ideal candidates have an associate degree or related training, basic networking knowledge, and the ability to work flexible hours including evenings or weekends.