Broadband Technician 1

Armstrong; Boardman Township (OH); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Company vehicle for commute

Medical, dental, vision, 401k benefits

Day-one benefits

Generous PTO & holidays

Job summary

Armstrong is seeking a motivated Broadband Technician to install, troubleshoot, and repair Internet and telephone services for homes and businesses. You'll work with fiber-optic technology in a fast-paced, hands-on setting to keep customers connected.

Requirements include a high school diploma, a valid driver’s license, and a customer-focused approach. Expect on-site work with opportunities for training and growth within Armstrong’s diverse family of companies.

Qualifications

• Must have a customer-first approach and strong problem-solving skills.
• Willingness to perform physically demanding tasks (lift >50 lbs, climb, dig, drill).
• Able to pass BPI certification within 12 months.
• Valid driver’s license required for daily commuting and service calls.

Responsibilities

• Install and troubleshoot voice and data services for residential and commercial customers.
• Maintain vehicle inventory and safety compliance.
• Perform physical tasks such as climbing, digging, and drilling as needed.
• Provide timely, detailed paperwork and feedback to improve services.

Skills

Driver's license

Customer-first problem solving

Tech-minded troubleshooting

BPI certification (in 12 months)

Education

High school diploma

IT/electronics education (plus)

Job description

• Be part of an innovative leader. Armstrong has consistently been at the forefront of the telecommunications industry.
• Make a real impact. You'll be providing essential services in a fiber-based GPON environment, ensuring that homes and businesses stay connected.
• Grow with us. We invest in our team’s development through training opportunities and hands-on experience in advanced technologies.
• Competitive hourly wage, with free/discounted Armstrong services.
• Enjoy the convenience of a company vehicle for your daily commute! Drive to and from home without the hassle, making your work-life balance even better.
• A comprehensive benefits package, including medical, dental, vision, 401k, and more - effective from day one.
• Generous paid time off and holiday schedule.

WHY JOIN ARMSTRONG?

• Be part of an innovative leader. Armstrong has consistently been at the forefront of the telecommunications industry.
• Make a real impact. You'll be providing essential services in a fiber-based GPON environment, ensuring that homes and businesses stay connected.
• Grow with us. We invest in our team’s development through training opportunities and hands-on experience in advanced technologies.

Perks & Benefits

• Be part of an innovative leader. Armstrong has consistently been at the forefront of the telecommunications industry.
• Make a real impact. You'll be providing essential services in a fiber-based GPON environment, ensuring that homes and businesses stay connected.
• Grow with us. We invest in our team’s development through training opportunities and hands-on experience in advanced technologies.
• Competitive hourly wage, with free/discounted Armstrong services.
• Enjoy the convenience of a company vehicle for your daily commute! Drive to and from home without the hassle, making your work-life balance even better.
• A comprehensive benefits package, including medical, dental, vision, 401k, and more - effective from day one.
• Generous paid time off and holiday schedule.

About The Role

We’re looking for a motivated Broadband Technician to join our team. In this role, you’ll be responsible for the installation, troubleshooting, and repair of our Internet and telephone services for both residential and commercial customers. You’ll work with cutting-edge fiber-optic technology in a fast-paced, hands-on environment.

What You’ll Do

• Install and troubleshoot voice and data services, using the latest test equipment and following our safety and installation guidelines.
• Maintain vehicle inventory and safety compliance.
• Handle physical tasks like climbing, digging, and drilling as needed, while adhering to all safety protocols.
• Provide timely, detailed paperwork and feedback to help improve our services.
• Stay ahead of trends through continuous training and development.
• Participate in on-call and shift work as required.

Who We’re Looking For

• Valid driver’s license.
• High school diploma (advanced education in IT, electronics, or a related field is a plus!).
• A customer-first approach to problem-solving.
• Ability to pass BPI certification within 12 months.
• Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.

Who We Are

The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.

Armstrong is an Equal Opportunity Employer.