Broadband Technician 1

Armstrong; Medina (OH); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Competitive hourly wage

Company vehicle for work-life balance

Comprehensive benefits package

Generous paid time off

Job summary

A leading telecommunications provider in Ohio is seeking an Entry-level Broadband Technician to install and troubleshoot internet and telephone services. Join a motivated team that values innovation and customer satisfaction. Ideal candidates will have a high school diploma and a customer-first approach to problem-solving. Competitive hourly wage and comprehensive benefits are offered.

Qualifications

• Must possess a valid driver’s license.
• Ability to pass BPI certification within 12 months must be demonstrated.
• Customer-first approach to problem-solving.
• Ability to pass BPI certification within 12 months.
• Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.

Responsibilities

• Install and troubleshoot voice and data services using test equipment.
• Maintain vehicle inventory and safety compliance.
• Handle physical tasks like climbing and drilling while following safety protocols.
• Provide timely, detailed paperwork to enhance service.
• Engage in ongoing training to stay ahead of trends.
• Participate in on-call and shift work as required.

Skills

Customer-first approach to problem-solving

Physical ability to lift over 50 pounds

Ability to perform tasks in various weather conditions

Teamwork

Education

High school diploma

Advanced education in IT or electronics

Job description

Overview

Join a Leader in Technology & Customer Service! Armstrong Utilities has delivered cutting-edge cable and internet services since 1963. Our fiber-optic network ensures customers get the latest technology with unmatched reliability. Armstrong’s success comes from our people, and our team is nationally recognized for customer service excellence.

Why Join Armstrong

• Be part of an innovative leader at the forefront of the telecommunications industry.
• Make a real impact by providing essential services in a fiber-based GPON environment.
• Grow with us through training opportunities and hands-on experience in advanced technologies.

Perks & Benefits

• Competitive hourly wage, with free/discounted Armstrong services.
• Company vehicle for daily commute to support work-life balance.
• Comprehensive benefits package (medical, dental, vision, 401k, and more) effective from day one.
• Generous paid time off and holiday schedule.

About The Role

We’re looking for a motivated Broadband Technician to join our team. In this role, you’ll be responsible for the installation, troubleshooting, and repair of our Internet and telephone services for both residential and commercial customers. You’ll work with cutting-edge fiber-optic technology in a fast-paced, hands-on environment.

What You’ll Do

• Install and troubleshoot voice and data services, using the latest test equipment and following safety and installation guidelines.
• Maintain vehicle inventory and safety compliance.
• Handle physical tasks like climbing, digging, and drilling as needed, while adhering to all safety protocols.
• Provide timely, detailed paperwork and feedback to help improve our services.
• Stay ahead of trends through continuous training and development.
• Participate in on-call and shift work as required.

Who We’re Looking For

• Valid driver’s license.
• High school diploma (advanced education in IT, electronics, or a related field is a plus).
• A customer-first approach to problem-solving.
• Ability to pass BPI certification within 12 months.
• Physical ability to bend, climb, sit, and lift over 50 pounds, and work in various weather conditions.

Ready to Make a Difference?

At Armstrong, we don’t just build networks – we build communities. If you’re ready to join a team that’s committed to both innovation and customer satisfaction, we’d love to hear from you!

Who We Are

The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Armstrong is an Equal Opportunity Employer.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Telecommunications