Broadband & Security Installation Technician

Indiana Electric Cooperatives; Greenfield (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

NineStar Connect in central Indiana is hiring an Installation & Repair Technician to install and maintain broadband, security, and voice services for homes and businesses. You’ll work with fiber and copper networks, use tests, and document work orders while ensuring safety.

This is a bargaining unit role with opportunities for training and advancement; must have HS diploma and 4 years related experience, plus Network+ and BICSI TECH certifications. Valid driving privileges required.

Qualifications

• High School diploma or equivalent plus 4 years combined experience in communications, telephone, or data systems.
• Network+ certification required.
• BICSI Technician (TECH) certification required.

Responsibilities

• Install and repair broadband, security, access control, wireless, key systems, and voice services for residential and business customers.
• Use fiber and copper to set up and maintain systems, test equipment, and program devices.
• Troubleshoot service issues, wiring problems, faulty equipment, and network disruptions.
• Provide product training to customers on installed services.
• Complete service documentation including work orders, reports, billing, and timesheets.
• Maintain a clean and stocked service vehicle and ensure proper use of company tools and equipment.
• Participate in on-call rotation for repair and emergency service.
• Operate company vehicles, including bucket truck, following safety protocols.

Skills

Preparing work orders

Troubleshooting

Multi-tasking

Independent work

Education

High School diploma + 4 years experience

Network+ Certification

BICSI Technician (TECH) Certification

Tools

Service equipment

Job description

NineStar Connect in central Indiana is hiring an Installation & Repair Technician to install and maintain broadband, security, and voice services for homes and businesses. You’ll work with fiber and copper networks, use tests, and document work orders while ensuring safety.

This is a bargaining unit role with opportunities for training and advancement; must have HS diploma and 4 years related experience, plus Network+ and BICSI TECH certifications. Valid driving privileges required.