Entry-Level Broadband Field Technician

Mediacom Communications Corporation; Indiana; Hybrid; USD 21,000 - 23,000; Full time

Job summary

Mediacom Communications is hiring a Broadband Specialist I (Field Technician) to perform new installations of cable television and broadband services. You will drive a company van, visit customer homes, and handle installation, service changes, and outlet additions while providing excellent customer service.

The role requires a high school diploma or GED, a valid driver's license, and the ability to work flexible hours including evenings and weekends.

Qualifications

• No experience required.
• General level of mechanical and consumer devices knowledge.
• Ability to interact and communicate with customers and co-workers.
• Ability to work in high or tight spaces.
• Ability to work in all weather conditions and at various heights.
• Ability to work flexible work hours, including evenings, weekends, holidays, and overtime as required.

Responsibilities

• Make customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings.
• Perform new connects, reconnects, requested and non-pay disconnects; add outlets; install and/or remove converters; perform upgrades and downgrades of service.
• Analyze picture quality and judges’ acceptability of picture delivered following installation of cable service.
• Drive company vehicles in performance of job duties; use bucket truck; perform proper vehicle upkeep and maintenance.

Job description

Mediacom Communications is hiring a Broadband Specialist I (Field Technician) to perform new installations of cable television and broadband services. You will drive a company van, visit customer homes, and handle installation, service changes, and outlet additions while providing excellent customer service.

The role requires a high school diploma or GED, a valid driver's license, and the ability to work flexible hours including evenings and weekends.