Bright Front Desk Receptionist — Orthopedics Clinic

Ventura-Orthopedics-; Oxnard (CA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

PTO

Paid Sick Leave

Paid Holidays

Health Insurance

401(k) Retirement Plan

FSA

Supplemental Insurance

Life Insurance

Uniform Allowance

Professional Development Opportunities

Supportive Team Environment

Career Growth Opportunities

Competitive Compensation

Job summary

Ventura Orthopedics is seeking a friendly Front Desk Receptionist to be the first smile patients see. In a busy orthopedic clinic, you will check in patients, verify information, collect co-pays, and support daily operations with a patient-centered approach.

You'll collaborate with providers and staff to ensure a welcoming, efficient experience for every visitor, while maintaining confidentiality and accuracy in all administrative tasks.

Qualifications

• High School Diploma or GED required.
• 12 to 18 months of customer service or medical office experience preferred.
• Proficiency with computers and data entry systems.
• Ability to maintain confidentiality and professionalism.

Responsibilities

• Check in patients accurately and efficiently.
• Welcome patients and provide exceptional customer service.
• Verify and update patient demographics and insurance information.
• Collect patient balances, co-payments, co-insurance, and surgery fees.
• Schedule walk-in appointments as needed.
• Verify no-show appointments and update scheduling records.
• Log and track films and other medical records received.
• Obtain and verify eligibility and benefits (E&B) when necessary.
• Scan and upload patient documents, identification, and insurance cards.
• Verify claims mailing addresses and patient information.
• Perform partial CPQ data entry in designated systems.
• Update MBC forms annually as required.
• Verify daily cash logs and payment records.
• Maintain a clean, organized, and welcoming lobby area.
• Serve as a liaison between patients, providers, medical assistants, and clinic staff.
• Assist with additional administrative duties as assigned.

Skills

Communication skills

Organizational skills

Customer service

Multitasking

Attention to detail

Professional attitude

Team player

Education

High School Diploma or GED

Tools

Data entry systems

Job description

Ventura Orthopedics is seeking a friendly Front Desk Receptionist to be the first smile patients see. In a busy orthopedic clinic, you will check in patients, verify information, collect co-pays, and support daily operations with a patient-centered approach.

You'll collaborate with providers and staff to ensure a welcoming, efficient experience for every visitor, while maintaining confidentiality and accuracy in all administrative tasks.