Bridge Toll Agent: Customer Service & Traffic Control

City of Laredo; Laredo (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

City of Laredo is seeking a toll collector to operate toll booths for the bridge, handling cash, and delivering courteous customer service to pedestrians and drivers. The role requires a high school diploma, cash handling experience, and the ability to work in a dynamic, public-facing environment.

Candidates will work in various weather conditions and support traffic control duties as needed. Applicant must be able to maintain accuracy with cash drawers, follow City policies, and communicate

Qualifications

• High School Diploma or GED required.
• Experience handling cash in a fast-paced environment preferred.
• Strong customer service and communication skills required.

Responsibilities

• Operates tolls to collect correct change from drivers and pedestrians.
• Responds to inquiries and assists pedestrians as required.
• Directs and controls traffic as needed.
• Maintains cleanliness and proper working order of equipment.
• Performs related work as required.

Skills

Customer service

Cash handling

Organization & time management

Communication

Problem solving

Money handling / Cash drawer

Education

High School Diploma or GED

Tools

Cash register

Office software

Job description

City of Laredo is seeking a toll collector to operate toll booths for the bridge, handling cash, and delivering courteous customer service to pedestrians and drivers. The role requires a high school diploma, cash handling experience, and the ability to work in a dynamic, public-facing environment.

Candidates will work in various weather conditions and support traffic control duties as needed. Applicant must be able to maintain accuracy with cash drawers, follow City policies, and communicate