Part-Time Toll Specialist - Cash & Customer Service

Skyway Concession Company; Chicago (IL); Vor Ort; USD 23.000 - 24.000; Vollzeit

Zusammenfassung

Skyway Concession Company LLC is seeking a Toll Collector who will work in toll booths, process cash transactions, and guide motorists through toll lanes and available routes. You will ensure accurate toll collection, classify vehicles, and maintain records while providing courteous service in a high-volume environment.

The role requires a high school diploma or GED, cash-handling experience, and knowledge of electronic toll systems.

Qualifikationen

• High school diploma or GED.
• 1–2 years of experience in a customer-facing or cash-handling role.
• Certifications/licenses required by law or regulation.
• Prior toll collection, cashier, or customer service experience.
• Familiarity with electronic toll collection systems.
• Strong interpersonal skills and ability to remain calm under pressure.
• Ability to effectively communicate verbally and in writing.
• Positive outgoing personality with courteous public interaction.
• Ability to respond and make expedient decisions in emergencies.
• Ability to follow money handling procedures.
• General knowledge of surrounding roads to give directions.

Aufgaben

• Deliver excellent customer service by assisting motorists courteously and professionally.
• Monitors safety and security issues and takes corrective action as necessary.
• Reports to authorities all tolls collected with complete and accurate input of transactions.
• Follows prescribed procedures in opening, operating, and closing vehicle traffic lanes.
• Collect tolls and provide change accurately, ensuring proper vehicle classification and axle counts.

Kenntnisse

Customer service

Cash handling

Communication

Conflict resolution

De-escalation

Teamwork

Safety awareness

Ausbildung

High school diploma or GED

Tools

Toll systems

I-Pass knowledge

Jobbeschreibung

Skyway Concession Company LLC is seeking a Toll Collector who will work in toll booths, process cash transactions, and guide motorists through toll lanes and available routes. You will ensure accurate toll collection, classify vehicles, and maintain records while providing courteous service in a high-volume environment.

The role requires a high school diploma or GED, cash-handling experience, and knowledge of electronic toll systems.