Bridal Alterations Specialist | Fittings & Customization

David; Asheville (NC); On-site; USD 19,000 - 25,000; Full time

Job summary

David's Bridal is seeking an Alterations Specialist to complete fittings and alterations to the high standards of the brand, reporting to the Store Manager. The role emphasizes friendly, knowledgeable, and technical expertise and delivering superior customer service.

Theist ensures an exceptional service experience for multiple customers, supports stylists, and maintains store standards and alteration areas while adhering to the Dress Code Policy.

Qualifications

• High school diploma or equivalent.
• 1-2 years retail experience in apparel or specialty store.
• Prior sewing experience required, preferably bridal or special occasion.
• Experience with computerized POS system is a plus.

Responsibilities

• Welcome customers with genuine, friendly enthusiasm in person, over the phone, or virtually.
• Manage customer flow to deliver five-star service using all systems.
• Provide alterations, fittings, sewing, steaming, and finishing to brand standards.
• Assist stylists in closing sales by advising on gown fit and customization.
• Maintain alterations room, inventory processes, and pricing per company standards.
• Resolve issues swiftly per company guidelines and uphold Dress Code Policy.

Skills

Customer service

Communication

Problem solving

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

David's Bridal is seeking an Alterations Specialist to complete fittings and alterations to the high standards of the brand, reporting to the Store Manager. The role emphasizes friendly, knowledgeable, and technical expertise and delivering superior customer service.

Theist ensures an exceptional service experience for multiple customers, supports stylists, and maintains store standards and alteration areas while adhering to the Dress Code Policy.