Bridal Alterations Specialist: Fit, Craft & Five-Star Service

David; Friendswood (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to high standards. You will greet customers, discuss gown fit, promote alteration services, and help stylists close sales while keeping the alterations area clean and organized.

The role emphasizes friendly, knowledgeable service, multi-tasking across customers, and strict adherence to dress code and quality guidelines.

Qualifications

• High school diploma or equivalent required.
• 1–2 years retail apparel experience preferred.
• Prior sewing experience required; bridal or special occasion preferred.

Responsibilities

• Greet customers and communicate with them to solve problems.
• Manage customer flow to deliver five-star experience.
• Promote alteration services and customization.
• Assist stylists in closing sales through gown fit discussions.
• Maintain alterations room and ensure garment quality.
• Process transactions accurately at the cash wrap.

Skills

Customer service

Communication

Phone skills

Conflict resolution

Multitasking

Attention to detail

Teamwork

Education

High school diploma or equivalent

1-2 years prior retail apparel experience

Prior sewing experience

POS experience

Tools

POS system

Job description

David’s Bridal is seeking an Alterations Specialist to complete fittings and alterations to high standards. You will greet customers, discuss gown fit, promote alteration services, and help stylists close sales while keeping the alterations area clean and organized.

The role emphasizes friendly, knowledgeable service, multi-tasking across customers, and strict adherence to dress code and quality guidelines.