Breast Imaging Service Representative

BMC Company 100; Boston (MA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pharmacy benefits

403(b) savings matches

Flexible Spending Accounts

Earned time cash out

Paid time off

Career advancement opportunities

Wellbeing resources

Job summary

Boston Medical Center is seeking a Breast Imaging Service Representative to coordinate access to breast imaging services and support patient registration, scheduling, and related administrative tasks. The role emphasizes customer service, effective communication, and collaboration with physicians and staff in a fast-paced hospital setting.

The position, in the Breast Imaging Department, offers a full-time schedule from 7:30am to 4:00pm with comprehensive benefits and a focus on improving patient

Qualifications

• Completion of Medical Assistant program or Associate degree including medical terminology.
• Equivalent combination of education and work experience.
• Ability to read and write English to exchange information.

Skills

Customer service

Interpersonal communication

Time management

Attention to detail

Confidentiality

Computer skills

English literacy

Education

Medical Assistant program

Associate degree with medical terminology

Job description

POSITION SUMMARY: Responsible for coordinating activities to improve patients' access to breast imaging services. Includes but is not limited to providing customer service, patient registration, insurance/coverage verification, appointment scheduling, coordinating interpreter services, escorting patients, requesting images and a variety of administrative duties in support of department (such as, data entering, faxing, handling forms, handling phones, photocopying, filing, etc.). Position: Breast Imaging Service Representative Department: Breast imaging Schedule: Full Time - 7:30am-4:00pm

JOB REQUIREMENTS

EDUCATION

Work requires successful completion of a Medical Assistant program or an Associates degree which includes medical terminology training/education, or equivalent combination of education and work experience.

EXPERIENCE

Requires at least two years of previous work experience involving people interaction/customer service. Previous experience with direct patient interactions preferred.

KNOWLEDGE AND SKILLS

Ability to read and write in English in order to obtain, update and exchange factual information. Intermediate to advanced computer skills. Effective interpersonal and communications skills in order to provide information, reassurance and support to patients in somewhat difficult situations. Requires the ability to maintain working relationships with physicians and staff at all times. A ability to pay close attention to details. Strong time management, and organizational skills required. Ability to maintain patient confidentiality.

Compensation Range: $20.53- $25.02 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.

• medical
• dental
• vision
• pharmacy
• contract increases
• Flexible Spending Accounts
• 403(b) savings matches
• earned time cash out
• paid time off
• career advancement opportunities
• resources to support employee and family wellbeing

Equal Opportunity Employer/Disabled/Veterans

Working at Boston Medical Center is more than a job. It’s a chance to make a difference as part of our mission to provide exceptional and equitable care to all. As a nationally-recognized leader in health equity, nursing, initiatives to combat climate change, and many other areas, BMC is dedicated to improving the health of our community in Boston and beyond. BMC’s mission to provide exceptional care without exception extends to our employees, and we have been recognized as a top employer and best place to work. A strong sense of teamwork and support for our staff are the bedrock of BMC, as we know that we can only provide exceptional care to patients when our staff are cared for too.

Boston Medical Center participates in the Electronic Employment Verification Program. As an E-Verify employer, prospective employees of BMC must complete a background check before beginning their employment at the hospital.

BMC requires all staff to be vaccinated against COVID-19 and flu, as well as receive a booster dose of the COVID-19 vaccine.

If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to [e-mail] or call 617-638-8582 to let us know the nature of your request.