Breast Care Coordinator: Patient Care & Coordination

Socket.dev; Fort Myers (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

family

Job summary

RadNet is seeking a Breast Care Coordinator in Fort Myers, FL to support radiology patients across the imaging center and coordinate biopsy workflows. You will schedule ultrasound-guided biopsies, obtain and enter pathology results into eRad, and communicate with physicians and patients to ensure high-quality service.

Ideal candidates bring strong customer service, organizational skills, and comfort with clinical workflows.

Qualifications

• Must have a high school diploma or GED, 1–3 months of related experience and/or training, or equivalent.
• Excellent customer service, public relations, and written and verbal communication skills.
• Detail-oriented and organized with clerical skills and timely interactions.
• Proficient in eRad.
• Ability to relieve patients' anxiety with calm demeanor and reassurance.
• Improve workflow to limit backlogs and patient wait times.

Responsibilities

• Schedule ultrasound-guided biopsies.
• Obtain and scan pathology results into eRad.
• Coordinate addendum requests with physicians.
• Contact patients with negative results.
• Fax results when necessary and coordinate with physicians.
• Resolve lab work requests in eRad.
• Be present when biopsies are performed at site locations.
• Greet and register patients in a friendly, service-oriented manner.
• Prep the exam room as needed.
• Assist with post-procedure follow-up.
• Respond to patient questions and concerns; refer to supervisor when needed.
• Maintain awareness of patient mood in lobby to ensure a positive experience.
• Use clerical skills (filing, organizing, processing mail).
• Provide management with reports and logs when required.

Tools

eRad

Job description

RadNet is seeking a Breast Care Coordinator in Fort Myers, FL to support radiology patients across the imaging center and coordinate biopsy workflows. You will schedule ultrasound-guided biopsies, obtain and enter pathology results into eRad, and communicate with physicians and patients to ensure high-quality service.

Ideal candidates bring strong customer service, organizational skills, and comfort with clinical workflows.