Breast Care Coordinator

Socket.dev; Fort Myers (FL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

family

Job summary

RadNet is seeking a Breast Care Coordinator in Fort Myers, FL to support radiology patients across the imaging center and coordinate biopsy workflows. You will schedule ultrasound-guided biopsies, obtain and enter pathology results into eRad, and communicate with physicians and patients to ensure high-quality service.

Ideal candidates bring strong customer service, organizational skills, and comfort with clinical workflows.

Qualifications

• Must have a high school diploma or GED, 1–3 months of related experience and/or training, or equivalent.
• Excellent customer service, public relations, and written and verbal communication skills.
• Detail-oriented and organized with clerical skills and timely interactions.
• Proficient in eRad.
• Ability to relieve patients' anxiety with calm demeanor and reassurance.
• Improve workflow to limit backlogs and patient wait times.

Responsibilities

• Schedule ultrasound-guided biopsies.
• Obtain and scan pathology results into eRad.
• Coordinate addendum requests with physicians.
• Contact patients with negative results.
• Fax results when necessary and coordinate with physicians.
• Resolve lab work requests in eRad.
• Be present when biopsies are performed at site locations.
• Greet and register patients in a friendly, service-oriented manner.
• Prep the exam room as needed.
• Assist with post-procedure follow-up.
• Respond to patient questions and concerns; refer to supervisor when needed.
• Maintain awareness of patient mood in lobby to ensure a positive experience.
• Use clerical skills (filing, organizing, processing mail).
• Provide management with reports and logs when required.

Tools

eRad

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Breast Care Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Schedule ultrasound guided biopsies
• Obtain and scan pathology results into eRad
• Coordinate addendum requests with physicians
• Contact patients with negative results
• Fax results when necessary and coordinate with appropriate physician
• Resolve lab work requests in eRad
• Be present when and where biopsies are performed as site locations
• Greets and registers patients in a friendly and service oriented manner including review exam to be performed.
• Aid in prepping the exam room.
• Assist with post procedure follow up
• Responds to patient’s minor questions and concerns, and refer to supervisor when necessary, in an expedient manner.
• Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients.
• Uses clerical skills (e.g. filing, organizing, process incoming mail, etc.).
• Provides management with reports and logs when required.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact timely and accurately.
• Proficient in eRad
• Ability to relieve patients of anxiety through calm demeanor and reassurance
• Improve workflow to limit backlogs, extended patient wait times, etc.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay range is $17-$23 per hour.

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