Patient Access & Care Concierge

RadNet; Fort Myers (FL); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

Wellness dollars

401(k) match

Free imaging services

Job summary

RadNet in Fort Myers, FL seeks a Patient Service Representative to join our patient-centered team. You will greet patients, verify insurance, collect co-pays, schedule appointments, and coordinate with back-office staff to ensure smooth care delivery.

We value empathy, clear communication, and the ability to multitask in a fast-paced radiology setting. If you have strong customer service skills and a friendly approach, apply today.

Qualifications

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure accuracy of documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient health information and on-site medications as per policy.

Responsibilities

• Greet patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures for necessary documents.
• Log and collect co-pays and fees.
• Answer and transfer incoming calls; manage appointment scheduling.
• Coordinate with back-office staff to ensure timely patient care.
• Provide patient orientation for prep and safety protocols.
• Respect patient boundaries and privacy in all interactions.

Skills

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Computer skills

Job description

RadNet in Fort Myers, FL seeks a Patient Service Representative to join our patient-centered team. You will greet patients, verify insurance, collect co-pays, schedule appointments, and coordinate with back-office staff to ensure smooth care delivery.

We value empathy, clear communication, and the ability to multitask in a fast-paced radiology setting. If you have strong customer service skills and a friendly approach, apply today.