Breast Care Access Navigator & Advocate

University Hospital; Newark (NJ); On-site; USD 62,000 - 88,000; Full time

Benefits offered by this job

Medical & Prescription Drug Coverage

Dental & Vision Insurance

Health Savings Account (HSA) & FSA

Short- & Long-Term Disability

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Job summary

University Hospital is seeking a Patient Navigator to guide breast care patients through the healthcare system, ensuring timely appointments and helping remove barriers to care. You will develop relationships with referring providers and coordinate referrals, while tracking requests and reporting trends.

The role requires a Bachelor’s degree and at least two years in a healthcare setting. Bilingual English/Spanish is preferred; OPN-CG credential must be obtained within three months of hire.

Qualifications

• Bachelor’s degree required.
• Minimum of two (2) years of experience in a healthcare environment working directly with patients.
• Experience in patient advocacy and/or customer service.
• Familiarity with medical terminology.
• Proficient in Microsoft Office and general computer applications.

Responsibilities

• Serves as a patient advocate, guiding patients through the healthcare system and ensuring timely access to appointments based on established clinical guidelines.
• Coordinates and manages patient referrals to support efficient and seamless care delivery.
• Assists patients in overcoming access-to-care barriers and navigating healthcare services.
• Develops and maintains relationships with referring physicians, healthcare providers, and community partners.
• Obtains and organizes required medical records, documentation, and patient-care materials.
• Provides health education and promotes community awareness through outreach initiatives.
• Tracks and monitors all new patient requests, referral activity, and patient access trends.
• Prepares and reports monthly statistics, referral patterns, and related data.
• Collaborates with physicians, nurses, and the patient care team to coordinate services.
• Identifies and removes obstacles that may prevent patients from receiving appropriate healthcare and support services.

Skills

Patient advocacy

Communication skills

Microsoft Office

Bilingual English/Spanish

Teamwork

Education

Bachelor's degree

Job description

University Hospital is seeking a Patient Navigator to guide breast care patients through the healthcare system, ensuring timely appointments and helping remove barriers to care. You will develop relationships with referring providers and coordinate referrals, while tracking requests and reporting trends.

The role requires a Bachelor’s degree and at least two years in a healthcare setting. Bilingual English/Spanish is preferred; OPN-CG credential must be obtained within three months of hire.