Breakfast Service Specialist: Elevate Guest Experience

DoubleTree by Hilton Hotel Atlanta Airport; Atlanta (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) after 30 days

Hotel and travel discounts

Professional development and promotion

Job summary

DoubleTree by Hilton Hotel Atlanta Airport is seeking a Restaurant Server to provide attentive, guest-focused service and expert knowledge of the menu. You will engage guests, take accurate orders, and collaborate with the team to exceed guest expectations.

Ideal candidates have 1+ year serving experience, a high school diploma or equivalent, and strong verbal and written communication skills. You will work on a bustling floor, maintaining professionalism and supporting operations as needed.

Qualifications

• 1+ years of restaurant serving experience.
• Effective verbal and written communication.
• Must be able to speak, read, and write in primary language used in the workplace.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Verbal communication

Written communication

Guest service

Team collaboration

Education

High School diploma or equivalent

Job description

DoubleTree by Hilton Hotel Atlanta Airport is seeking a Restaurant Server to provide attentive, guest-focused service and expert knowledge of the menu. You will engage guests, take accurate orders, and collaborate with the team to exceed guest expectations.

Ideal candidates have 1+ year serving experience, a high school diploma or equivalent, and strong verbal and written communication skills. You will work on a bustling floor, maintaining professionalism and supporting operations as needed.