Breakfast Service Pro - Elevate Guest Experience

The Drake Oak Brook, Autograph Collection; Oak Brook (IL); On-site; USD 30,000 - 52,000; Full time

Benefits offered by this job

Insurance enrollment available fromDAY

Paid time off available from DAY 1

Holiday pay available from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts at worldwij

Job summary

The Drake Oak Brook, Autograph Collection in Oak Brook, IL is seeking a Guest‑focused Restaurant Server to deliver attentive tableside service and guest delight. You will learn menu details to guide recommendations and ensure accuracy of each order, while engaging guests with professionalism and a proactive service mindset.

Candidates should have 1+ years of restaurant serving experience and a High School diploma or equivalent, plus strong verbal and written communication skills.

Qualifications

• 1+ years of restaurant serving experience.
• Effective verbal and written communication skills.

Responsibilities

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Skills

Verbal communication

Written communication

Education

High School diploma or equivalency

Job description

The Drake Oak Brook, Autograph Collection in Oak Brook, IL is seeking a Guest‑focused Restaurant Server to deliver attentive tableside service and guest delight. You will learn menu details to guide recommendations and ensure accuracy of each order, while engaging guests with professionalism and a proactive service mindset.

Candidates should have 1+ years of restaurant serving experience and a High School diploma or equivalent, plus strong verbal and written communication skills.