Restaurant Host

Hotel Leveque; Oak Brook (IL); In loco; USD 17.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

Hotel and travel discounts

Professional development opportunities

Descrizione del lavoro

The Drake Oak Brook, Autograph Collection in Oak Brook, IL is seeking a friendly restaurant host to welcome guests, seat parties according to preferences and capacity, and support overall guest satisfaction. The role emphasizes engaging communication and collaboration with restaurant staff to deliver a seamless dining experience.

Responsibilities include setting up spaces, stocking necessary items, and maintaining cleanliness.

Competenze

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Ability to stand, walk, grasp, bend, and pivot repeatedly; lift up to 30 pounds occasionally.

Mansioni

• Set up the restaurant and/or lounge area for service.
• Stock all areas with necessary items, equipment, and tools and manage stock during shift.
• Provide each guest an individualized greeting using charisma and stylized communication.
• Seat guests respecting individual requests and restaurant capability.
• Handle telephone inquiries in line with brand standards and provide accurate information.
• Maintain cleanliness of dining spaces to be inviting and accommodating.
• Communicate effectively with staff and management to ensure quality guest experiences.

Conoscenze

Communication skills

Physical stamina

Descrizione del lavoro

The Drake Oak Brook, Autograph Collection

• Insurance enrollment available from DAY 1!
• Paid time off available from DAY 1!
• Holiday pay available from DAY 1!
• Hotel and travel discounts at worldwide destinations!
• Professional development and promotion opportunities!

About this job...

Restaurant hosts are often the first smiling face the guest sees when arriving to the restaurant. Responsible for ensuring quick, engaging, and effective communication with guests, the restaurant host plays a critical role in overall guest satisfaction. Restaurant hosts must maintain communication with restaurant management and servers and seat guests according to preferences and restaurant capability.

What you'll be doing...

• Set up the restaurant and/or lounge area for service
• Stock all areas with necessary items, equipment, and tools, and manage stock throughout shift
• Provide each guest an individualized greeting using charisma and stylized communication
• Purposefully navigate and seat each guest with respect to individual requests
• Warmly accept telephone calls consistent with brand standards, thoughtfully listen to each guest inquiry, and provide accurate information or assistance
• Maintain cleanliness of restaurant spaces to be inviting and accommodating
• Effectively communicate with restaurant staff and management to ensure quality guest experiences and smooth restaurant operation
• Complete additional duties as assigned

Requirements...

• Ability to speak, read, write, and understand primary language(s) used in the workplace
• Able to stand, walk, grasp, bend, and pivot repeatedly
• Able to lift up to 30 pounds occasionally

About First Hospitality...

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.

The Drake Oak Brook, Autograph Collection

Hotel with 153 Rooms

Lose Yourself In History at Our Oak Brook Hotel

Follow Chicago icons' footsteps and reserve a hotel room at the Drake Oak Brook, Autograph Collection. A beacon of style and class since the 1960s, our Oak Brook, IL hotel is easily accessible from O’Hare and Midway airports. A sense of grandeur marks your arrival at the hotel as sumptuous furnishings and impressive artwork greet you.

After check-in, explore attractions like the Brookfield Zoo or Oak Brook Center shopping—or immerse yourself in the energy of downtown Chicago.

Upon your return, relax in luxury hotel accommodations equipped with superb bedding and modern features, followed by a session in the fitness center. Dinner options include the Colonial Room, Coa, and the Polo Lounge.

Meeting and wedding guests appreciate our elegant, European-inspired event spaces. Our motto is Ubi Tempus Quietus, or “where time rests.” So travel to a bygone era of refinement while staying at our renowned Oak Brook hotel.