Guest Experience Host - Immediate Benefits & Growth

Hotel Leveque; Oak Brook (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Insurance from day 1

Paid time off from day 1

Holiday pay from day 1

Hotel and travel discounts

Professional development opportunities

Job summary

The Drake Oak Brook, Autograph Collection in Oak Brook, IL is seeking a friendly restaurant host to welcome guests, seat parties according to preferences and capacity, and support overall guest satisfaction. The role emphasizes engaging communication and collaboration with restaurant staff to deliver a seamless dining experience.

Responsibilities include setting up spaces, stocking necessary items, and maintaining cleanliness.

Qualifications

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Ability to stand, walk, grasp, bend, and pivot repeatedly; lift up to 30 pounds occasionally.

Responsibilities

• Set up the restaurant and/or lounge area for service.
• Stock all areas with necessary items, equipment, and tools and manage stock during shift.
• Provide each guest an individualized greeting using charisma and stylized communication.
• Seat guests respecting individual requests and restaurant capability.
• Handle telephone inquiries in line with brand standards and provide accurate information.
• Maintain cleanliness of dining spaces to be inviting and accommodating.
• Communicate effectively with staff and management to ensure quality guest experiences.

Skills

Communication skills

Physical stamina

Job description

The Drake Oak Brook, Autograph Collection in Oak Brook, IL is seeking a friendly restaurant host to welcome guests, seat parties according to preferences and capacity, and support overall guest satisfaction. The role emphasizes engaging communication and collaboration with restaurant staff to deliver a seamless dining experience.

Responsibilities include setting up spaces, stocking necessary items, and maintaining cleanliness.