Breakfast Server

Inns of Aurora Resort & Spa; Town of Aurora (NY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off

401K program

Employee discounts

Job summary

Inns of Aurora Resort & Spa in Town of Aurora, NY, seeks a dedicated server to deliver a luxurious dining experience and oversee courteous guest interactions.

You will greet guests, take orders, prepare cocktails, and coordinate with bartenders while maintaining spotless stations in a fast-paced resort. Benefits include medical/dental coverage, 401(k), paid time off, and staff discounts across properties.

Qualifications

• Excellent verbal communication skills.
• Ability to multi-task in a fast-paced dining room.
• Maintain neat, professional appearance and practices.
• Team-oriented with Inns of Aurora employees.

Responsibilities

• Set up dining area and server stations before each shift.
• Stay informed of daily menu updates and local offerings.
• Greet guests and introduce yourself to guests in your section.
• Receive and deliver food and beverage orders with charm and accuracy.
• Prepare cocktails as ordered and deliver to guests or bartender.
• Check identifications for age-related purchases of alcohol.
• Ensure guest satisfaction and accurate check-outs at end of shift.
• Allocate tips to support staff per AIDR expectations.

Skills

Verbal communication

Multi-tasking

Professional appearance

Teamwork

Health & safety standards

Job description

Position Purpose

The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.

Position Purpose

The server is responsible for receiving and expending food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.

Responsibilities/Duties/Functions/Tasks

• Set up dining area and server stations before each shift
• Stay informed of daily menu updates, seasonal products and local food offerings
• Set tables prior to guest arrival with appropriate utensils, condiments etc
• Restock all stations
• Greet and introduce oneself to guests in designated sections in timely manner
• Check identification for guests to verify age requirements for purchase of alcoholic drinks
• Communicate with guests in a poised and professional manner
• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
• Check in with guests consistently to ensure satisfaction
• Serve water, coffee and tea to guests
• Prepare cocktails as ordered and deliver to guests or bartender
• Run food from kitchen, as needed
• Complete all side work and daily cleaning tasks in checklist binder
• Adhere to cleaning duties required at end of shift
• Remove dishes and glasses from tables and take to kitchen during meals
• collect payments and cash guest out correctly
• Complete and produce accurate check-outs at the end of each shift
• Allocate tips to all support staff per AIDR expectations
• Report all issues in the dining area to restaurant management team
• Maintain the cleanliness of the service area
• Attend all mandatory training and meetings
• Maintain positive and helpful attitude with all guests and Inns of Aurora employees
• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
• Follow guidelines and expectations as stated in the employee handbook
• Other duties, as assigned

Requirements

• Excellent verbal communication skills
• Ability to multi-task
• Ability to maintain neat, professional and clean appearance and practices
• Ability to work while standing for long periods of time
• Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
• Ability to adhere to proper food regulation standards and health and safety standards
• High level of professionalism and passion for the industry
• Ability to maintain calm and collected demeanor under and fast-paced working conditions
• Ability to work efficiently on a team with other servers, chefs, and all other Inns of Aurora team members
• Flexibility with scheduling

PREFERENCES

• Previous serving experience
• Knowledge and understanding of workplace safety procedures

Benefits

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.