Server

Inns of Aurora; Town of Aurora (NY); On-site; USD 16,531,000 - 24,797,000; Full time

Benefits offered by this job

Medical and dental benefits

401K program

Employee discount at lodging andDining

Job summary

Inns of Aurora is seeking an enthusiastic server for our casual dining setting. You will greet guests, take orders, describe wines, verify age for alcohol, and coordinate with kitchen and bartenders to ensure a seamless dining experience.

The role requires excellent verbal communication, the ability to multi-task, and a neat, professional appearance. Training for TIPS certification will be provided; full-time positions offer medical and dental benefits plus 401K and employee discounts.

Qualifications

• Excellent verbal communication skills.
• Ability to multi-task effectively.
• Ability to work in a team environment.

Responsibilities

• Set up dining area and server stations before each shift.
• Greet and introduce oneself to guests in designated sections.
• Describe and recommend wines and specialty beverages to guests.
• Check identification for guests to verify age requirements for purchase of alcoholic drinks.
• Receive food and beverage orders at assigned tables and assist guests as needed.
• Expedite food from kitchen to guest tables and deliver to bartender when needed.
• Present checks and collect payments accurately.
• Allocate tips to all support staff per IOA guidelines.
• Maintain cleanliness of service area and complete end-of-shift duties.

Skills

Verbal communication

Multi-tasking

Team player

Professional appearance

Education

High school or college degree

Job description

Subminimum Wage plus Tips

Position Purpose:

The Fargo Server will receive and expedite food and beverage orders and ensure a casual and relaxing dining experience.

Responsibilities/Duties/Functions/Tasks:

• Set up dining area and server stations before each shift

• Stay informed of daily menu updates, seasonal products and local food offerings

• Set tables prior to guest arrival with appropriate utensils, condiments etc.

• Restock all stations

• Greet and introduce oneself to guests in designated sections in timely manner

• Describe and recommend wines and specialty beverages to guests

• Check identification for guests to verify age requirements for purchase of alcoholic drinks

• Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary

• Check in with guests to ensure satisfaction

• Prepare cocktails as ordered and bring to guests, or deliver to bartender

• Expedite food from kitchen to guest tables

• Complete all side work and daily cleaning tasks in checklist binder

• Complete all cleaning duties required at end of shift

• Present checks on each table, collect payments and cash guest out correctly

• Complete and produce accurate check-outs at the end of each shift

• Allocate tips to all support staff per IOA guidelines

• Report any customer service or issues in the dining area to restaurant management team

• Maintain the cleanliness of the service area

• Attend all mandatory training and meetings

• Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook

• Follow guidelines and expectations as stated in the employee handbook

• Other duties, as assigned

• Excellent verbal communication skills

• Ability to multi-task effectively

• Ability to maintain neat, professional and clean appearance and practices

• Ability to work while standing for long periods of time

• Ability to work in a team environment

• Ability to adhere to proper food regulation standards and health and safety standards

• Ability to maintain calm and collected demeanor in fast-paced working conditions

• Flexibility with guest needs and hourly schedules

PREFERENCES

• High school or college degree

• Previous serving experience in a casual atmosphere

• Knowledge and understanding of workplace safety procedures

• Local wine and food knowledge

SPECIAL POSITION REQUIREMENTS

• TIPS certification; will train as needed

We are proud to offer outstanding benefits to all of our employees.

Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.

Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.

We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.