Breakfast Server

StepStone Hospitality; Portland (ME); Vor Ort; USD 30.000 - 40.000; Vollzeit

Zusammenfassung

StepStone Hospitality is looking for an energetic AM Server to join their team at DoubleTree Portland. In this role, you will deliver exceptional guest experiences during morning shifts and ensure every guest feels welcomed and satisfied.

Your responsibilities include greeting guests, presenting the menu, memorizing selections, and providing service with attention to detail. The ideal candidate will thrive in a lively environment and contribute positively to the team.

Qualifikationen

• Demonstrated ability to greet guests warmly and assist with seating.
• Familiarity with menu items and ability to make suggestions.
• Capable of using point of sale systems efficiently.

Aufgaben

• Deliver exceptional guest experiences during morning shifts.
• Serve food and beverages with professionalism and courtesy.
• Assist in cleaning service areas and prep areas.

Kenntnisse

Guest service orientation

Attention to detail

Ability to memorize menu selections

Food service etiquette

Jobbeschreibung

Description

DoubleTree Portland is seeking an energetic and dedicated AM Server to join our vibrant hospitality team! As a key member of our restaurant, you will deliver exceptional guest experiences during morning shifts, ensuring every guest feels welcomed, valued, and satisfied. Your enthusiasm, attention to detail, and passion for food service will help create memorable moments for our guests. This role offers an exciting opportunity to showcase your hospitality skills in a lively environment that values teamwork, professionalism, and a positive attitude.

Requirements

• Greet all guests in a warm and enthusiastic manner and assist host or hostess in seating guests as needed.
• Present menu, answer questions, and make suggestions regarding food, service, and food preparation.
• Memorize menu selections including being familiar with daily specials and basic ingredients.
• Use proper verbiage and etiquette including serving ladies first.
• Write order on check or memorize order.
• Relay order to kitchen and service bar utilizing point of sale system.
• Observe guests to fulfill any additional request and to perceive when meal has been completed for guest checkout.
• Total bill and accept payment or refer guest to cashier.
• Ladle soup, portion pies and desserts, and brew coffee.
• Clear and reset counters or table at conclusion of each course.
• Assist in cleaning and wiping down of service areas and prep areas.
• Notify a manager immediately of any guest complaints.
• Use proper etiquette guidelines for seating guests.
• Ask department telephone using proper telephone etiquette.
• Practice and observe all safety rules and procedures.
• Assist all service personnel in any duties as requested.
• Maintain and follow all cash handling procedures.
• Ability to accurately use various office software.