Servidor de desayuno

Fuller's Coffee Shop; Portland (OR); On-site; USD 34,000 - 52,000; Full time

Job summary

Fullers Coffee Shop in Portland, Oregon, is seeking a breakfast server with weekend availability. This fast-paced breakfast spot values customer service, a warm atmosphere, and a friendly greeting.

Candidates should enjoy busy mornings and weekends and bring a positive, can-do attitude. You will deliver exceptional dining service, greet guests promptly, answer questions about the menu and ongoing promotions, handle POS transactions, and follow health and safety protocols to ensure guest

Qualifications

• Provide efficient, friendly service to guests.
• Accurately record and settle guest orders and payments.
• Availability for nights, weekends, and holidays.
• Safely carry food and beverages and use equipment.
• Strong communication and ability to follow instructions.

Responsibilities

• Deliver dining service ensuring guest satisfaction with urgency and professionalism.
• Greet guests warmly and engage with a positive demeanor.
• Resolve guest concerns with effective solutions.
• Answer questions about the menu and ongoing promotions.
• Promote guest experience and boost sales.
• Follow health, safety, allergy and sanitation protocols.
• Operate POS systems and handle payment terminals.
• Collaborate with team and follow restaurant policies.
• Perform additional duties to ensure smooth restaurant operations.

Skills

Customer service

POS operation

Multitasking

Communication

Flexible hours

Guest relations

Teamwork

Job description

Benefits:

• Diverse, Inclusive, Welcoming Safe Space for Everyone
• Opportunities to Group
• Work-life Balance
• Delicious Food
• We're Competitive

Position Overview:

Fullers Coffee Shop has been a Portland staple since 1947. Fullers is a fast paced breakfast restaurant offering counter service and a timeless menu. We are looking for a breakfast server with weekend availability. We value customer service and believe in making a warm atmosphere and greeting with a smile.

Responsibilities:

• Deliver exceptional dining service that ensures guest satisfaction, addressing any needs or requests with urgency and professionalism.
• Warmly greet guests upon arrival and engage with them using a positive, approachable demeanor.
• Utilize problem-solving skills to gracefully handle guest concerns, providing solutions that prioritize guest satisfaction.
• Provide knowledgeable responses to inquiries about the restaurant’s menu and ongoing promotions.
• Effectively use promotional strategies to enhance guest experiences and boost sales.
• Adhere to strict service steps, food allergy protocols, and special dietary restrictions to ensure guest safety and satisfaction.
• Demonstrate proficiency in operating POS systems and handling various payment terminals.
• Follow all health and safety regulations, maintain sanitation standards, and complete required training sessions such as alcohol awareness.
• Maintain a collaborative attitude, working cohesively with team members and adhering to all restaurant policies outlined in the Employee Handbook.
• Perform additional duties as required to ensure the restaurant operates smoothly.

Key Qualifications:

• Proven ability to provide efficient and friendly service to customers within a designated section, which may include multiple tables.
• Skilled in accurately recording and settling guest orders and ensuring compliance with all financial transaction policies.
• Availability to work flexible hours, including nights, weekends, and holidays.
• Capable of safely carrying food and beverages and ensuring proper handling of all equipment and utensils.
• Strong communication skills, with the capability to follow and understand both written and spoken instructions.
• Able to effectively manage multiple tasks in a high-pressure environment.
• Comfortable working in tight spaces with varying noise levels and temperatures.
• Physical ability to stand and walk throughout the duration of the shift, carry weights of up to 50 pounds, and navigate potential tripping hazards.