Breakfast & Lunch Hospitality Host

pepperjax; Omaha (NE); On-site; USD 21,000 - 23,000; Full time

Job summary

Pepperjax seeks a friendly Host to welcome guests, manage reservations, and guide them to seating while maintaining a clean host area. You will coordinate with waitstaff and kitchen teams to ensure timely service and a smooth dining flow.

Excellent communication and a calm, outgoing personality are essential for this fast-paced role. Candidates should have a high school diploma or equivalent and prior customer service experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred.
• Excellent interpersonal and communication skills.
• Ability to work well within a team and maintain composure in a fast-paced environment.

Responsibilities

• Greet guests in a friendly and professional manner.
• Manage reservations and seating to ensure smooth guest flow.
• Escort guests to tables and provide menus.
• Coordinate with waitstaff to ensure timely service.
• Answer phones and share restaurant hours, specials, and promotions.
• Maintain cleanliness and organization in the host area.
• Collaborate with kitchen and bar staff to manage wait times.
• Address guest concerns or complaints promptly and professionally.
• Stay knowledgeable about menu items and daily specials.
• Follow all health and safety regulations.

Skills

Customer service

Interpersonal skills

Communication

Multitasking

Teamwork

Calm under pressure

Friendly demeanor

Education

High school diploma or equivalent

Job description

Pepperjax seeks a friendly Host to welcome guests, manage reservations, and guide them to seating while maintaining a clean host area. You will coordinate with waitstaff and kitchen teams to ensure timely service and a smooth dining flow.

Excellent communication and a calm, outgoing personality are essential for this fast-paced role. Candidates should have a high school diploma or equivalent and prior customer service experience is preferred.