RH Host

Two Brothers Brewing Company; Aurora, Northern (IL, KY); Hybrid; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k)

Health benefits

Discounts on food, beverage and retail

Job summary

Two Brothers Brewing Company in Aurora, IL seeks a friendly, customer-focused host to greet guests, seat them, and help ensure an exceptional dining experience. You will create a welcoming atmosphere, manage wait times, and coordinate with the service team.

This role requires strong organization, communication, and a smile. Flexible hours including weekends and some holidays are available; health benefits and retirement contributions are offered for qualified employees.

Qualifications

• Experience in hospitality or retail customer service.
• Able to multitask in a fast-paced environment.
• Able to greet guests courteously and professionally.

Responsibilities

• Greet guests and seat them at tables or in waiting areas.
• Provide guests with menus.
• Assign patrons to tables suitable for their needs and according to server rotation.
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff.
• Manage the flow of guests into the dining and bar areas and provide accurate wait times to incoming guests.
• Operate cash registers to accept payments for retail items and carry-out orders.

Skills

Guest service

Communication

Multitasking

Team player

Job description

We are looking for a customer-focused host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests. A restaurant host is an individual who greets customers as they arrive at the facility and often is the last to say goodbye to them as they leave. Their job is to ensure the customer is greeted, seated and served. The host is responsible for ensuring that customers enjoy an excellent experience at the facility. In order to do this job well, a host has to be engaging and genuinely interested in the success of the establishment. They need to smile, make eye contact with the guests and to be courteous to them.

Responsibilities

• Greet guests and seat them at tables or in waiting areas
• Provide guests with menus
• Assign patrons to tables suitable for their needs and according to server rotation
• Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
• Manage the flow of guests into the dining and bar areas and provide accurate wait times to incoming guests, if appropriate
• Operate cash registers to accept payments for retail items and carry-out orders
• 401(k) and Employer contribution for qualified employees
• Health benefits for qualified employees
• Discounts on food, beverage and retail

Host Qualifications

Requirements

• Ability to work flexible hours, weekends and some holidays.
• Must be a responsible and reliable team player.