Breakfast Concierge & Guest Service Host

remingtonhotelscareers; Las Vegas (NV); On-site; USD 35,000 - 48,000; Full time

Job summary

Remington Hotels in Las Vegas is seeking a friendly concierge professional to warmly greet guests and assist with reservations in our property.

You will act as a liaison among hotel departments, maintain guest information, and promote hotel amenities while ensuring confidentiality and high service standards.

This in-office role requires standing, walking, and the ability to lift light items as part of daily tasks.

Qualifications

• Strong communication skills verbal and written.
• High work ethic and self-initiative.
• Proven customer service skills, including ability to be resourceful and creative.
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times.
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions.

Responsibilities

• Warmly greet and welcome guests in the concierge lounge within 2 minutes of guest arrival.
• Act as a liaison between guests and hotel departments by making reservations and following up on special requests.
• Maintain an information file on hotel and local services and attractions and recommend them to the guest, suggestively selling hotel amenities and services.
• Clean Concierge lounge throughout the shift by picking up dirty dishes and glasses and maintaining the kitchenette, including cleaning of floors, furniture and surfaces.

Skills

Communication skills

Customer service

Self-initiative

Resourceful

Creativity

Job description

Remington Hotels in Las Vegas is seeking a friendly concierge professional to warmly greet guests and assist with reservations in our property.

You will act as a liaison among hotel departments, maintain guest information, and promote hotel amenities while ensuring confidentiality and high service standards.

This in-office role requires standing, walking, and the ability to lift light items as part of daily tasks.