Guest Experience Concierge

Virgin Hotels, LLC; Las Vegas, Northern (NV, KY); Hybrid; USD 16,531,000 - 27,552,000; Full time

Job summary

Virgin Hotels in Las Vegas seeks a friendly Host to greet guests, manage wait times, and escort guests to dining or bar areas. You will help maintain a welcoming reception, answer questions, and support the wait staff to ensure a smooth dining experience.

Strong organizational and people skills are essential, with the ability to work in a fast-paced hotel environment and uphold SNHD health and safety standards at all times.

Qualifications

• Must have current, legal, and unrestricted ability to work in the United States.
• High school diploma or equivalent required.
• Experience in a full-service restaurant or lounge preferred.
• Excellent communication and guest-service orientation.

Responsibilities

• Welcome guests to the venue and manage the waiting experience.
• Provide accurate wait times and coordinate seating.
• Escort guests to dining or bar areas and present menus.
• Answer guest questions and assist wait staff as needed.
• Maintain a clean, organized reception area and comply with safety standards.

Skills

Hospitality experience

Customer service

Communication skills

Team player

Education

High school diploma

Job description

Virgin Hotels in Las Vegas seeks a friendly Host to greet guests, manage wait times, and escort guests to dining or bar areas. You will help maintain a welcoming reception, answer questions, and support the wait staff to ensure a smooth dining experience.

Strong organizational and people skills are essential, with the ability to work in a fast-paced hotel environment and uphold SNHD health and safety standards at all times.