Breakfast Concierge & Guest Experience Advocate

B.-F.-Saul-Hospitality-Group-; Herndon (VA); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Short & Long Term Disability

401(k) Retirement Program

Paid Life Insurance

Tuition Reimbursement

Discounted Room Rates for Team Members

Complimentary Room Stays

Weekly Payroll

Job summary

The Embassy Suites by Hilton Dulles Airport in Herndon, VA seeks a Breakfast Attendant to greet guests, assist with reservations and special requests, and highlight hotel amenities. You will maintain a welcoming lounge and support guest satisfaction with attentive service.

Candidates should have strong communication, a proactive work ethic, confidentiality, and stamina to stand and walk for extended periods. Competitive benefits accompany this role.

Qualifications

• Strong communication skills, verbal and written.
• Proven customer service skills with discretion.
• Ability to maintain staff and guest confidentiality at all times.
• Focused with attention to tasks and timely completion.
• Ability to stand and walk for extended periods.

Responsibilities

• Greet guests warmly within 2 minutes of arrival.
• Serve as liaison for reservations and special requests.
• Maintain information on local services and suggest amenities.
• Clean lounge area and kitchenette during shifts.

Skills

Communication skills

Customer service

Confidentiality

Attention to detail

Time management

Stamina

Job description

The Embassy Suites by Hilton Dulles Airport in Herndon, VA seeks a Breakfast Attendant to greet guests, assist with reservations and special requests, and highlight hotel amenities. You will maintain a welcoming lounge and support guest satisfaction with attentive service.

Candidates should have strong communication, a proactive work ethic, confidentiality, and stamina to stand and walk for extended periods. Competitive benefits accompany this role.