Guest Concierge & Lounge Attendant

B. F. Saul Company Hospitality Group; Herndon, Northern (VA, KY); Hybrid; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) retirement program

Tuition reimbursement

Discounted room rates

Complimentary room stays

Weekly payroll

Job summary

B. F. Saul Company Hospitality Group is seeking a Guest Services professional for Embassy Suites by Hilton Dulles Airport in Herndon, VA.

You will warmly greet guests, assist with reservations, and promote hotel amenities while maintaining lounge cleanliness and guest satisfaction. The role requires strong communication, a robust customer service mindset, and the ability to handle confidential guest information.

Qualifications

• Strong communication skills, verbal and written.
• High work ethic and self-initiative.
• Proven customer service skills and resourcefulness.
• Ability to maintain confidentiality and handle guest information.

Responsibilities

• Greet guests warmly and assist in lounge operations.
• Reserve accommodations and relay special requests to departments.
• Maintain guest information files and promote hotel amenities.
• Keep lounge clean and organized throughout shifts.

Skills

Communication skills

Customer service

Attention to detail

Staff relationships

Physical stamina

Job description

B. F. Saul Company Hospitality Group is seeking a Guest Services professional for Embassy Suites by Hilton Dulles Airport in Herndon, VA.

You will warmly greet guests, assist with reservations, and promote hotel amenities while maintaining lounge cleanliness and guest satisfaction. The role requires strong communication, a robust customer service mindset, and the ability to handle confidential guest information.