Breakfast Attendant

Hampton Inn Lake Havasu City; Lake Havasu City (AZ); On-site; USD 18,000 - 23,000; Full time

Job summary

Hampton Inn Lake Havasu City is seeking a friendly, guest-focused Breakfast Attendant to start at 5AM. You will prep breakfast items, keep the area clean, restock supplies, and greet guests as they arrive, ensuring a positive first impression.

Use brand standards to promote breakfast options, coordinate with team members, and help maintain room counts and hotel services knowledge. Reliable teamwork and good communication are essential.

Qualifications

• Must be highly organized.
• Knowledge of guest service and satisfaction.
• Good verbal and written communication skills.
• Team environment with a leader role.
• Basic math skills.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Monitor guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on breakfast options available per brand standards.

Skills

Highly organized

Guest service knowledge

Communication skills

Team leadership

Basic computational ability

Job description

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We want the friendliest and happiest in this position! The shift starts at 5AM. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over, we expect everything to be cleaned and garbage emptied.

Responsibilities:

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Qualifications:

• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.