Breakfast Attendant

ZMC Hotels, LLC

Town of Spooner (WI)

On-site

USD 18,000 - 24,000

Full time

14 days+
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Benefits offered by this job

Free uniforms
Paid time off
Training & development
Vacation after one year
Employee hotel discounts

Job summary

ZMC Hotels, LLC is seeking friendly and organized staff for our hotel breakfast service. You will prep food, clean, restock, and warmly greet guests during a 6am shift. After breakfast service, ensure areas are cleaned and garbage is removed.

The role emphasizes delivering excellent guest experiences, teamwork, and providing helpful information about breakfast options to guests. Training and development opportunities are offered.

Qualifications

  • Highly organized and able to manage multiple tasks.
  • Thorough knowledge of guest service and guest satisfaction.
  • Strong verbal and written communication skills.
  • Ability to work in a team environment and lead colleagues.
  • Basic computational ability and numerical literacy.
  • Proficiency with basic computer applications.

Responsibilities

  • Maintain knowledge of daily house count, in-house groups, and hotel features and services.
  • Monitor guest satisfaction scores and work to improve departmental and overall guest satisfaction.
  • Greet and acknowledge arriving guests and provide a welcoming experience.
  • Identify guest needs and assist to ensure a pleasant stay.
  • Promote and educate guests on breakfast options per brand standards.

Skills

Highly organized
Guest service knowledge
Communication skills
Team leadership
Computational ability
Computer skills

Job description

Benefits:
  • Free uniforms
  • Paid time off
  • Training & development
Responsibilities:
  • Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • Greet and acknowledge all arriving guests.
  • Be aware of guests' needs; assist in providing a pleasant experience.
  • Promote and educate guests on all breakfast options available per brand standards.
Qualifications:
  • Highly organized.
  • Must possess a thorough knowledge of guest service and satisfaction.
  • Requires good communication skills, both verbal and written.
  • Most tasks are performed in a team environment with the employee acting as a team leader.
  • Must possess basic computational ability.
  • Must possess basic computer skills.
Benefits/Perks:
  • Vacation after one year.
  • All employees get discounts on hotel's outside of their hotel they work in
Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Job Summary

We want the friendliest and happiest in this position! The shift starts around 6am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.

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