Weekend Breakfast Attendant

ZMC Hotels; Mishawaka (IN); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Employee discounts

Advancement opportunities

Hotel-wide discounts

Referral bonus

DailyPay

Job summary

ZMC Hotels in Mishawaka, IN is seeking a friendly breakfast associate to start around 5 am. You will prep food, clean, restock, and greet guests during your shift.

After service, you will ensure the area is cleaned and trash emptied, and you will help guests with breakfast options per brand standards. Join a team that values guest satisfaction and teamwork, with opportunities for advancement and employee discounts.

Qualifications

• Highly organized and able to manage multiple tasks.
• Thorough knowledge of guest service and satisfaction.
• Strong verbal and written communication skills.
• Experience leading a small team in a fast-paced setting.
• Basic computational ability to handle simple calculations.
• Basic computer skills for check-in/out and records.

Responsibilities

• Maintain knowledge of daily house count, in-house groups, features and services.
• Monitor guest satisfaction and work to improve scores.
• Greet and acknowledge arriving guests.
• Anticipate guests' needs and provide a pleasant experience.
• Promote and educate guests on breakfast options per brand standards.

Skills

Highly organized

Guest service knowledge

Communication skills

Team leadership

Computational ability

Computer skills

Job description

Job Summary

We want the friendliest and happiest in this position! The shift starts around 5 am. You will be prepping the food, cleaning, restocking, and greeting guests during your shift. When breakfast is over we expect everything to be cleaned and garbage emptied.

Company Overview

We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.

Responsibilities

• Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Greet and acknowledge all arriving guests.
• Be aware of guests’ needs; assist in providing a pleasant experience.
• Promote and educate guests on all breakfast options available per brand standards.

Qualifications

• Highly organized.
• Must possess a thorough knowledge of guest service and satisfaction.
• Requires good communication skills, both verbal and written.
• Most tasks are performed in a team environment with the employee acting as a team leader.
• Must possess basic computational ability.
• Must possess basic computer skills.

Benefits

• Employee discounts
• Opportunity for advancement
• All employees get discounts on hotel’s outside of their hotel they work in
• $250 bonus for you and a referred associate
• DailyPay: access to your already earned wages before payday