Breakfast Attendant

SpringHill Suites Cincinnati Blue Ash; Cincinnati (OH); On-site; USD 16,531 - 22,041; Full time

Job summary

SpringHill Suites Cincinnati Blue Ash is seeking team members who are passionate about serving guests at breakfast. Your friendly smile and proactive service help set a positive tone for guests starting their day.

You will keep the dining area clean, restock supplies, and assist guests with information about local services and directions. A can-do attitude and professional appearance are essential to delivering a consistent guest experience.

Qualifications

• Passion to serve others.
• Friendly smile and cheerful customer service attitude.
• Proactive, responsive and caring mindset.
• Willingness to engage with guests and provide local information.

Responsibilities

• Maintain a clean dining room, service area and food and beverage hallways (depending on hotel design)
• Provide professional, competent, and prompt service with attention to guest needs
• Arrive to work in uniform with a smile and 'Can-do' attitude
• Restock food and supplies as needed to ensure consistent service
• Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival
• Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment
• Communicate to management any guest concerns that need to be addressed

Job description

Overview

We are looking for people that have a passion to serve others! Working at our morning breakfast means you are many times the first greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture where everyone is valued and treated with respect.

Responsibilities

• Maintain a clean dining room, service area and food and beverage hallways (depending on hotel design)
• Provide professional, competent, and prompt service with attention to guest needs
• Arrive to work in uniform with a smile and 'Can-do' attitude
• Restock food and supplies as needed to ensure consistent service
• Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival
• Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment
• Communicate to management any guest concerns that need to be addressed