Breakfast Attendant

Fairfield Inn & Suites Cincinnati/West Chester; Olde West Chester (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

A hospitality company in Olde West Chester is seeking a Breakfast Attendant to create an inviting atmosphere for guests during their morning meal. The ideal candidate will possess a friendly demeanor, proactive attitude, and a strong sense of responsibility. Responsibilities include maintaining cleanliness in the dining area, providing excellent customer service, and engaging with guests about their plans for the day. This role is essential for enhancing guests' overall experience and ensuring a positive start to their day.

Qualifications

• Ability to engage with guests and create a welcoming atmosphere.
• Strong sense of responsibility and professionalism.
• Willingness to maintain cleanliness and restock supplies as needed.

Responsibilities

• Maintain cleanliness in dining and service areas.
• Provide excellent customer service and respond to guest needs.
• Restock food and supplies to ensure service consistency.
• Engage with guests about local area and plans.

Skills

Friendly demeanor

Customer service skills

Responsiveness

Proactivity

Attention to detail

Job description

We are hiring a Breakfast Attendant. We are looking for people that have a passion to serve others! Working at our morning breakfast means you are many times the first greeting our guest receives in the day! Your friendly smile and cheerful customer service attitude sets the tone for our guests to enjoy what the day brings to them. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture where everyone is valued and treated with respect.

Role Responsibilities

• Maintaining a clean dining room, service area and food and beverage hallways* (depending hotel design)
• Provide professional, competent, and prompt service with attention to guest needs
• Arrive to work in uniform with a smile and "Can-do" attitude
• Restock food and supplies as needed to ensure consistent service
• Continuous cleaning of area to provide all guests the same experience regardless of their breakfast arrival
• Be knowledgeable on the general area and engage in conversation with guests on plans for the day. Be a source of information on area needs such as grocery shopping, post office, highways and entertainment
• Communicate to management any guest concerns that need to be addressed