Breakfast Attendant

Palette Hotels; Carlisle (Cumberland County); On-site; USD 17,000 - 22,000; Full time

Job summary

Palette Hotels is seeking a Breakfast Attendant to support morning service and guest satisfaction. You will greet guests, assist with breakfast, and help maintain a clean and inviting dining area in a fast-paced hotel setting.

Responsibilities include food preparation, stocking items, and assisting with meeting room setups while upholding Palette Hotels' safety and cleanliness standards. Collaboration and reliability are essential in this role.

Qualifications

• Maintain confidentiality of guest and hotel information.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced hotel environment.
• Basic knowledge of hotel operations or willingness to learn.
• Team player with a proactive approach.
• Commitment to safety and cleanliness standards.

Responsibilities

• Provide exceptional customer service to hotel guests, ensuring a comfortable and accommodating stay.
• Perform QA requirements for the department and uphold Brand Standards.
• Prepare breakfast items, repair hot and cold foods, and assist with setup and replenishment.
• Immaculately clean and maintain kitchen, utensils, and dining areas; brew coffee and tea.
• Operate cooking equipment and manage supplies, stock, and records.
• Assist with meeting room setup, bar stock, and refresh/coffee breaks as needed.
• Remain visible and available to guests; anticipate needs and resolve issues.

Skills

Confidentiality

Interpersonal skills

Verbal communication

Team player

Customer service

Adaptability

Job description

Position: Breakfast Attendant

Job Description

The Breakfast Attendant is responsible for preparing, setting up, and replenishing a variety of food and beverage items, cleaning and maintaining kitchen and eating areas; greeting and serving guests

Required Skills and Requisites

• Ability to maintain confidentiality of business and financial matters and information related to the property, owner(s), partners, guests, associates, etc.
• Good interpersonal skills. Ability to work in a courteous, tactful and patient manner with other associates, management, guests, vendors, suppliers, and other members of the general public conducting business with the property.
• Ability to communicate effectively verbally.
• Ability to work in a fast-pace, high-energy and demanding work environment.
• Basic knowledge of hotel operations or ability to learn quickly.
• Ability to work as a team player with all levels of associates.
• Dedicated, hard-working, self-motivated.
• Practice safety standards at all times.

Responsibilities and Duties

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Performs a variety of food preparation duties, such as repairing hot and cold breakfast foods and drinks.
• Immaculately cleans and maintains kitchen, equipment, utensils, service and eating areas. * Brews coffee, tea, etc.
• Operates cooking equipment.
• Orders supplies, puts up stock, and keeps records.
• Maintains Brand Standards and Health Department requirements.
• Responsible for setting up and replenishing all food items.
• Greets and serves guests as demand is needed.
• May be required to stock the bar; to assist with setup and breakdown of meeting rooms; and handle the refresh / coffee breaks.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Use empowerment to exceed associate / guest expectations and resolve conflicts.
• Proper administration of key control.
• Willingness and ability to train new associates.
• Perform all shift checklist responsibilities.
• Support team members to ensure the team's entire workload is completed daily.
• Perform other duties as required.

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.