Breakfast Attendant

StepStone Hospitality; Portland (ME); On-site; USD 19,286 - 23,419; Full time

Job summary

StepStone Hospitality is seeking a Breakfast Attendant to oversee our hotel’s breakfast service and ensure a high-quality dining experience for guests. You will prepare breakfast items, maintain cleanliness, and support service while upholding food safety standards and FIFO processes.

You will greet guests, build rapport, and assist with service as needed. This role emphasizes reliability, professional appearance, and the ability to thrive in a fast-paced environment.

Qualifications

• Weekdays-Morning Shift availability.
• Hotel experience preferred.
• Friendly demeanor.
• Dependable and punctual performance.
• Professional conduct and appearance at all times.
• Willingness to learn and grow professionally.

Responsibilities

• Oversee breakfast service and ensure quality dining experience.
• Prepare breakfast items and maintain food safety standards.
• Replenish and stock items; monitor food temperatures.
• Keep breakfast area clean and tables bussed; assist service as needed.
• Greet guests and build rapport; report complaints to management.
• Follow FIFO and proper receiving procedures with vendors.
• Identify sales leads from guest interactions and pass to management.

Skills

Friendly demeanor

Dependable

Punctual

Professional appearance

Adaptable under pressure

Personal growth mindset

Job description

Description

Position Focus - Oversee the breakfast service for our guests and ensure a quality dining experience which includes excellence in guest satisfaction with the highest food quality standards and service. Prepare food and beverage for the breakfast function. Maintain clean and sanitary kitchen and dining areas.

Essential Responsibilities

• Be dependable and prompt, arriving on time and ready to work in a clean uniform and a nametag.
• Prepare breakfast food and beverage items and set out all hot and cold food items following all food safety regulations.
• Replenish all food and beverage items during the meal period. Keep all items fully stocked even up until the last minute we are open. Ensure all foods are kept at safe temperatures.
• Keep all tables bussed and cleaned throughout the entire time breakfast and happy hour are open. Ensure all tables are properly cleaned, and dining area is vacuumed.
• Receive and unpack the items as they arrive from food vendors. Date all items as they arrive and pack them according to safety standards practicing FIFO (First in first out).
• Greet each guest as they arrive for breakfast. Assist with service if required.
• Build rapport with all guests at all times, solving problems when able and reporting any complaints or issues immediately to management for resolution.
• Learn about the hotel’s guests through conversations – to be measured by a minimum standard of learning three pieces of information about at least 10 of the hotel’s guests per day.
• Pass on any sales leads on a daily basis that are obtained during discussions with guests to management.
• Create and maintain a pleasant presentation for breakfast.
• Maintain a clean breakfast area, store food and remove all trash. Take trash out to dumpster as needed.
• Continuously look for cost-effective ways to improve breakfast appeal.
• Assists department in maintaining safety equipment and emergency procedures for the safety of all guests and employees.
• Maintains a friendly, cheerful and courteous manner at all times.
• All other duties as assigned, requested or deemed necessary by management.

Requirements

• Able to work Weekdays-Morning Shift
• Previous Hote experience preferred
• Friendly demeanor
• Dependable
• Adjusts to high-pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts him\herself (acts and dresses) professionally at all times; sets standards for all associates.