Break/Fix Technician- OKC

Apex Systems; Oklahoma City (OK); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Break/Fix Support Technician to join their team in Oklahoma City. This on-site role involves troubleshooting, parts replacement, and system upgrades for client assets. With a focus on customer service and technical skills development, this position offers a dynamic environment where innovation and collaboration thrive. The company provides comprehensive benefits and values continuous learning, making it an excellent opportunity for those looking to grow in the tech industry.

Benefits

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Employee Stock Purchase Program

Health Savings Account

Employee Assistance Program

Professional development resources

Qualifications

• 1+ years of experience in servicing computer equipment.
• Proven customer service experience in a corporate environment.

Responsibilities

• Troubleshoot and perform repairs on client assets.
• Identify and escalate issues impacting end-user experience.
• Develop technical skills for broader field service roles.

Skills

CompTIA A+ certification

Customer service skills

Troubleshooting

Knowledge of Windows OS

Communication skills

Education

High School Diploma or equivalent

Job description

Job Opportunity: Break/Fix Support Technician in Oklahoma City

Apex Systems has partnered with a major company in the Tech Industry, currently seeking a on-site Break/Fix Support Technician in the Oklahoma City area. This is a project-based role working on a W2 basis. Interested candidates are encouraged to apply directly.

Note: We cannot work on a C2C, C2H basis, provide sponsorship, or operate through a third-party vendor on a referral basis.

Job Details:

• Start Date: ASAP
• Contract Length: Ongoing (length not guaranteed)
• Pay Rate: $17/hr

Responsibilities:

• Troubleshooting, parts replacement, system upgrades, and basic deployments & repairs on client assets at campus/remote locations
• Identifying potential issues affecting end-user experience and following up on action steps
• Escalating issues impacting clients to the Desktop Support Site Lead
• Developing technical and customer service skills for growth into broader field service roles
• Performing basic installation and maintenance of technical products
• Following predefined procedures and tasks daily

Minimum Qualifications:

• CompTIA A+ certification or equivalent experience preferred
• At least 1 year of experience servicing/deploying computer equipment
• Proven customer service background
• Experience in a corporate environment
• Knowledge of Windows OS environment
• Excellent verbal and written communication skills, including conflict resolution

Benefits:

Apex offers comprehensive benefits including medical, dental, vision, life, disability, and other insurance plans, an Employee Stock Purchase Program (ESPP), 401(k), Health Savings Account (HSA), Employee Assistance Program (EAP), discounts, and professional development resources such as training, certifications, and courses. Details are available in our ‘Welcome Packet’.

Equal Opportunity Employment:

Apex Systems is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. For accommodations or inquiries, contact our Employee Services Department.

Join Apex and become part of a team that values innovation, collaboration, and continuous learning. We are proud recipients of awards like ClearlyRated's Best of Staffing and Great Place to Work.